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Team Lead – Customer Success

Karomi Technology · Chennai

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Employer requisition: 68103000004599088

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Collected role description

Own the end-to-end customer success journey for the V7 SaaS product, focusing on customer adoption, satisfaction, and long-term value realisation. Act as the primary relationship owner for strategic and enterprise customers, proactively understanding their business needs and addressing concerns. Collaborate closely with cross‑functional teams such as Product, Engineering, QA, and Operations to ensure customer