Artwork Coordinator

Karomi Technology · Chennai

Source and collection record

Last observed by our collector: 8 October 2026 at 11:37 pm IST. This is not a manual review or a confirmation from the employer.

Employer requisition: 68103000004318395

Job type and experience labels are automated discovery categories. The employer determines eligibility. Original experience wording was not retained separately; check the current employer page.

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Collected role description

Onsite Customer Engagement Act as our representative at various customer locations in Mumbai. Support day-to-day workflow queries and ensure smooth usage of the application. Training & Onboarding Train new users at customer sites on product features and workflows. Re-train existing users when they change roles or new team members are added. Conduct structured onboarding sessions to ensure all users follow standardised processes. Improve Product Adoption & Stickiness Monitor user activity and help customers use the platform effectively. Identify gaps in understanding and provide timely guidance. Share product feedback and customer insights with the internal team. Multi Customer Support Handle multiple customer accounts (not just one organization). Maintain a training calendar and visit schedule for different customers across Mumbai. Maintain training records, customer usage reports, and issue logs. Escalate complex issues to the internal support or product team.