Customer Support Executive
KocharTech · Gurgaon
Source and collection record
Last observed by our collector: . This is not a manual review or a confirmation from the employer.
Employer requisition: 3272
Job type and experience labels are automated discovery categories. The employer determines eligibility. Original experience wording was not retained separately; check the current employer page.
Your application evidence checklist
Mark the statements you can support after reading the employer source. This checklist stays on this page; it does not score your eligibility or submit an application.
0 of 2 checks marked. Keep unresolved requirements as questions for the employer.
Collected role description
Job Role As a Customer Support Representative, you will be responsible for managing all customer interactions across channels. Provide accurate and complete information to customers using the right tools and methods. Job Description Complete responsibility of a customer interaction & ProvideSuperior Customer Experience on Chat/Email/Call Provide accurate, valid and complete information by using the right methods/tools Maintaining a positive, empathetic and professional attitude toward customers at all times Collaborate with team-members, customer service teams to ensure superior customer experience Follow company’s communication procedures, policies, and guidelines at all times Deliver excellent results measured by customer satisfaction, effectiveness, efficiency and quality