Digital Business– Lead Client Activation -West
Kotak Securities · Mumbai
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Collected role description
<p class="xmsonormal" style="margin-bottom:1rem;color:rgb(19,19,19);margin-left:72pt;text-indent:-18pt;"><font color="#000000"><span style="font-family:Symbol;font-size:10pt;">·<span style="font-family:'Times New Roman';font-variant:normal;font-size:7pt;line-height:normal;"> </span></span><span style="font-family:Calibri, sans-serif;font-size:11pt;">Drive client activation, engagement, and early trading behaviour within the first 30 days through a team</span></font></p><p style="margin-bottom:1rem;color:rgb(19,19,19);"></p><p class="xmsonormal" style="margin-bottom:1rem;color:rgb(19,19,19);margin-left:72pt;text-indent:-18pt;"><font color="#000000"><span style="font-family:Symbol;font-size:10pt;">·<span style="font-family:'Times New Roman';font-variant:normal;font-size:7pt;line-height:normal;"> </span></span><span style="font-family:Calibri, sans-serif;font-size:11pt;">Enhance onboarding (Activation) experience to improve activation rates.</span></font></p><p style="margin-bottom:1rem;color:rgb(19,19,19);"></p><p class="xmsonormal" style="margin-bottom:1rem;color:rgb(19,19,19);margin-left:72pt;text-indent:-18pt;"><font color="#000000"><span style="font-family:Symbol;font-size:10pt;">·<span style="font-family:'Times New Roman';font-variant:normal;font-size:7pt;line-height:normal;"> </span></span><span style="font-family:Calibri, sans-serif;font-size:11pt;">Identify and resolve Activation friction points through continuous process improvements</span></font></p><p style="margin-bottom:1rem;color:rgb(19,19,19);"></p><p class="xmsonormal" style="margin-bottom:1rem;color:rgb(19,19,19);margin-left:72pt;text-indent:-18pt;"><font color="#000000"><span style="font-family:Symbol;font-size:10pt;">·<span style="font-family:'Times New Roman';font-variant:normal;font-size:7pt;line-height:normal;"> </span></span><span style="font-family:Calibri, sans-serif;font-size:11pt;">Develop and monitor activation dashboards and MIS reports.</span></font></p><p style="margin-bottom:1rem;color:rgb(19,19,19);"></p><p class="xmsonormal" style="margin-bottom:1rem;color:rgb(19,19,19);margin-left:72pt;text-indent:-18pt;"><font color="#000000"><span style="font-family:Symbol;font-size:10pt;">·<span style="font-family:'Times New Roman';font-variant:normal;font-size:7pt;line-height:normal;"> </span></span><span style="font-family:Calibri, sans-serif;font-size:11pt;">Leverage data-driven insights to optimize client journeys and outcomes.</span></font></p><p style="margin-bottom:1rem;color:rgb(19,19,19);"></p><p class="xmsonormal" style="margin-bottom:1rem;color:rgb(19,19,19);margin-left:72pt;text-indent:-18pt;"><font color="#000000"><span style="font-family:Symbol;font-size:10pt;">·<span style="font-family:'Times New Roman';font-variant:normal;font-size:7pt;line-height:normal;"> </span></span><span style="font-family:Calibri, sans-serif;font-size:11pt;">Collaborate with Product & Technology teams to improve digital onboarding flows and automation.</span></font></p><p style="margin-bottom:1rem;color:rgb(19,19,19);"></p><p class="xmsonormal" style="margin-bottom:1rem;color:rgb(19,19,19);margin-left:72pt;text-indent:-18pt;"><font color="#000000"><span style="font-family:Symbol;font-size:10pt;">·<span style="font-family:'Times New Roman';font-variant:normal;font-size:7pt;line-height:normal;"> </span></span><span style="font-family:Calibri, sans-serif;font-size:11pt;">Lead, mentor, and manage activation teams handling high-volume inflow.</span></font></p><p style="margin-bottom:1rem;color:rgb(19,19,19);"></p><p style="margin-bottom:1rem;color:rgb(19,19,19);"></p><p class="xmsonormal" style="margin-bottom:1rem;color:rgb(19,19,19);margin-left:72pt;text-indent:-18pt;"><font color="#000000"><span style="font-family:Symbol;font-size:10pt;">·<span style="font-family:'Times New Roman';font-variant:normal;font-size:7pt;line-height:normal;"> </span></span></font><span style="font-family:Calibri, sans-serif;font-size:11pt;"><font color="#000000" style="font-family:DarwinSans, 'Noto Sans Variable';">Conduct regular performance reviews and drive accountability and process discipline</font></span></p>