Customer Services - Team Manager - West

Kotak Securities · Remote

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Last observed by our collector: 8 October 2026 at 11:38 pm IST. This is not a manual review or a confirmation from the employer.

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Collected role description

<ol style="margin-top:0cm;" start="1" type="1"> <li class="MsoNormal">Responsible for designing and implementing training programs that enhance employee’s skill and knowledge in Kotak Securities. </li> <li class="MsoNormal">Assess training needs, develop curriculum and ensure that learning objectives align with the business goal.</li> <li class="MsoNormal">Oversee training delivery, evaluate effectiveness and make adjustment to optimize learning outcomes for the in-house team and various outsourced business partners. </li> <li class="MsoNormal">Developing and delivering programs through classroom instruction, online courses, and other learning methods for Inhouse and partners. </li> <li class="MsoNormal">Evaluating Training Effectiveness for entire customer service functions – Inhouse and partner location. </li> </ol>Requirements & Skills <ol style="margin-top:0cm;" start="1" type="1"> <li class="MsoNormal">Securities background </li> <li class="MsoNormal">NISM 7 / 8 certified </li> </ol>