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Digital Business - Team Member - NRI - West

Kotak Securities · Mumbai

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Last observed by our collector: 8 October 2026 at 11:38 pm IST. This is not a manual review or a confirmation from the employer.

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Collected role description

<p class="MsoListParagraphCxSpFirst" style="margin-bottom:0cm;text-indent:-18pt;line-height:15pt;"><span lang="en-us" style="font-size:10.5pt;font-family:Arial, sans-serif;" xml:lang="en-us"> • <span style="font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span lang="en-us" style="font-size:10.5pt;font-family:Symbol;" xml:lang="en-us">·</span><span lang="en-us" style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;" xml:lang="en-us"> Assist NRI customers with account opening, documentation, and service requests. </span></p><p></p><p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0cm;text-indent:-18pt;line-height:15pt;"><span lang="en-us" style="font-size:10.5pt;font-family:Arial, sans-serif;" xml:lang="en-us"> • <span style="font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span lang="en-us" style="font-size:10.5pt;font-family:Symbol;" xml:lang="en-us">·</span><span lang="en-us" style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;" xml:lang="en-us"> Handle queries related to banking products, remittances, deposits, and investments. </span></p><p></p><p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0cm;text-indent:-18pt;line-height:15pt;"><span lang="en-us" style="font-size:10.5pt;font-family:Arial, sans-serif;" xml:lang="en-us"> • <span style="font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span lang="en-us" style="font-size:10.5pt;font-family:Symbol;" xml:lang="en-us">·</span><span lang="en-us" style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;" xml:lang="en-us"> Process transactions accurately while ensuring adherence to compliance and KYC norms. </span></p><p></p><p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0cm;text-indent:-18pt;line-height:15pt;"><span lang="en-us" style="font-size:10.5pt;font-family:Arial, sans-serif;" xml:lang="en-us"> • <span style="font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span lang="en-us" style="font-size:10.5pt;font-family:Symbol;" xml:lang="en-us">·</span><span lang="en-us" style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;" xml:lang="en-us"> Coordinate with internal teams to resolve customer issues promptly. </span></p><p></p><p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0cm;text-indent:-18pt;line-height:15pt;"><span lang="en-us" style="font-size:10.5pt;font-family:Arial, sans-serif;" xml:lang="en-us"> • <span style="font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span lang="en-us" style="font-size:10.5pt;font-family:Symbol;" xml:lang="en-us">·</span><span lang="en-us" style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;" xml:lang="en-us"> Maintain accurate records and ensure timely follow-up on pending requests. </span></p><p></p><p class="MsoListParagraphCxSpLast" style="margin-bottom:0cm;text-indent:-18pt;line-height:15pt;"><span lang="en-us" style="font-size:10.5pt;font-family:Arial, sans-serif;" xml:lang="en-us"> • <span style="font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span lang="en-us" style="font-size:10.5pt;font-family:Symbol;" xml:lang="en-us">·</span><span lang="en-us" style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;" xml:lang="en-us"> Support branch sales initiatives by identifying cross-selling opportunities</span></p><p></p><p class="MsoNormal" style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:36pt;line-height:normal;"><span lang="en-us" style="font-family:Calibri, sans-serif;" xml:lang="en-us"> </span></p><p class="MsoNormal" style="margin-bottom:0cm;"><span lang="en-us" style="font-family:Calibri, sans-serif;" xml:lang="en-us"> </span></p><p class="MsoNormal" style="margin-bottom:0cm;"><b><span lang="en-us" style="font-family:Calibri, sans-serif;" xml:lang="en-us">Job Requirement </span></b><span lang="en-us" style="font-family:Calibri, sans-serif;" xml:lang="en-us">– </span></p><p></p><p class="MsoNormal" style="margin-bottom:0cm;line-height:15pt;"><span lang="en-us" style="font-size:10.5pt;font-family:Symbol;" xml:lang="en-us">·</span><span lang="en-us" style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;" xml:lang="en-us"> Graduate in any discipline. </span></p><p></p><p class="MsoNormal" style="margin-bottom:0cm;line-height:15pt;"><span lang="en-us" style="font-size:10.5pt;font-family:Symbol;" xml:lang="en-us">·</span><span lang="en-us" style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;" xml:lang="en-us"> Strong communication and customer service skills. </span></p><p></p><p class="MsoNormal" style="margin-bottom:0cm;line-height:15pt;"><span lang="en-us" style="font-size:10.5pt;font-family:Symbol;" xml:lang="en-us">·</span><span lang="en-us" style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;" xml:lang="en-us"> Basic knowledge of NRI banking products and regulatory requirements (preferred). </span></p><p></p><p class="MsoNormal" style="margin-bottom:0cm;line-height:15pt;"><span lang="en-us" style="font-size:10.5pt;font-family:Symbol;" xml:lang="en-us">·</span><span lang="en-us" style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;" xml:lang="en-us"> Attention to detail and ability to work in a fast-paced environment.</span></p><p></p><p> </p><p class="MsoNormal" style="margin-bottom:0cm;"><span lang="en-us" style="font-family:Calibri, sans-serif;color:#000000;" xml:lang="en-us"> </span></p>