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Digital Business - Reactivation Team Member - Corporate

Kotak Securities · Mumbai

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Collected role description

<div class="section-heading" style="font-size:16px;line-height:2rem;color:rgb(33,34,35);margin-bottom:1rem;font-family:Roboto, '-apple-system', BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;">Job Description</div><div class="job-description-container" style="font-family:Roboto, '-apple-system', BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;font-size:16px;"><div class="job-description-value" style="font-size:0.875rem;line-height:1.25rem;"><p class="MsoNormal" style="margin-bottom:1rem;"><span style="font-weight:bolder;"><span lang="en-us" xml:lang="en-us"><font color="#000000">Job Role:</font></span></span></p><ul type="disc" style="margin-top:0cm;"><li class="MsoNormal"><span lang="en-us" xml:lang="en-us"><font color="#000000">Responsible in calling the database assigned for reactivating inactive clients</font></span></li><li class="MsoNormal"><span lang="en-us" xml:lang="en-us"><font color="#000000">Out calling the clients for reactivation and solving their queries getting them to start trading and keeping them active.</font></span></li><li class="MsoNormal"><span lang="en-us" xml:lang="en-us"><font color="#000000">To keep abreast with market knowledge and market intelligence</font></span></li><li class="MsoNormal"><span lang="en-us" xml:lang="en-us"><font color="#000000">Ensuring all trades are done with customer consent as per dealer conduct on recorded lines</font></span></li><li class="MsoNormal"><span lang="en-us" xml:lang="en-us"><font color="#000000">Ensuring Quality and Compliance is met on all calls along with the KRA Target set</font></span></li><li class="MsoNormal"><span lang="en-us" xml:lang="en-us"><font color="#000000">Responsible for Reactivation of Inactive customers</font></span></li><li class="MsoNormal"><span lang="en-us" xml:lang="en-us"><font color="#000000">Managing In process and providing end to end solutions to customers</font></span></li><li class="MsoNormal"><span lang="en-us" xml:lang="en-us"><font color="#000000">Provide regular updates to immediate superior as an when required</font></span></li></ul></div></div>