Team Member - Investor Grievance

Kotak Securities · Remote

Source and collection record

Last observed by our collector: 8 October 2026 at 11:38 pm IST. This is not a manual review or a confirmation from the employer.

Job type and experience labels are automated discovery categories. The employer determines eligibility. Original experience wording was not retained separately; check the current employer page.

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Collected role description

• Investigate the complaints received and reply to the client or the regulators/clients as the case may be • Liaise with exchange on matters pertaining to the customer complaints forwarded by the exchange • Attend the Investor grievance redressal meetings called by Exchange • Managing various Monthly Regulatory reportings within the Regulatory Deadlines. • Co-ordinate within the company with different departments, to address / resolve the grievances of the clients • Give continuous feedback to all departments on steps to be taken to reduce complaints