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Business Associate

KPMG · Gurgaon

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Employer requisition: 30050104

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Collected role description

Role & responsibilities As a Screening Officer in the Screening Team, you will help manage the screening clearance and compliance process for KPMG’s incoming student candidates, employee and contractor population. You will be responsible for: Screening and case management • Compile and review screening documentation to ensure it meets client screening requirements. • Screen and assess candidate application forms against a range of entry criteria, including international qualifications. • Take ownership of casework, applications and queries, ensuring they are resolved accurately and within agreed Service Level Agreements, escalating to the Service Lead where appropriate. • Complete compliance checks to ensure cases are screened in line with the relevant client Master Services Agreement. • Follow up with student candidates to obtain any missing information to allow for full screening to proceed. • Quality assurance and audit • Audit-check peer screening packs and third-party screening packs to ensure they meet the screening framework. • Maintain the MI system, ensuring a complete, accurate and visible audit trail for every screening case at all times. Training, reporting and continuous improvement • Train and bubby new colleagues on the full screening process. • Manage aftercare activities across the Vetting Framework. • Identify and implement process improvements to enhance the service delivered by the team. • Stakeholder engagement and collaboration • Keep stakeholders updated on screening processes and related changes. • Build strong working relationships with other People and Resourcing Operations teams, supporting collaboration wherever possible. • Act as an advocate for change across Workforce Operations. Skills required The successful candidate is likely to demonstrate the following knowledge, skills, and experience: Relationship management and communication • Ability to build effective relationships and communicate confidently with people at all levels. • Excellent written and verbal communication skills. • Ability to influence others and negotiate confidently across different stakeholder groups. • Compliance and risk awareness • Knowledge of relevant screening requirements, with the ability to use this knowledge to support appropriate escalations within People Operations or Risk. • Understanding of GDPR obligations, particularly in relation to handling personal and sensitive data. • Delivery, organisation and attention to detail • High levels of resilience, with experience of working in a highly pressurised, client-centric environment. • Excellent attention to detail. • Strong organisational and literacy skills. • Ability to prioritise workloads independently in a high-pressure environment. Systems and technical skills • Good proficiency with Microsoft Office, including Excel, PowerPoint and Word. • Experience using SAP – SuccessFactors or an equivalent HR system. • Experience using ServiceNow – Case Management

Collected minimum qualification

<p style="direction: ltr; line-height: 80%; margin-bottom: 6.47pt; margin-left: 0in; margin-top: 0pt; text-align: left; unicode-bidi: embed; word-break: normal;"><span style="color: rgb(30, 73, 226); font-family: Arial;"><span style="font-size: 14pt;"><strong>Skills required</strong></span></span></p><p style="direction: ltr; margin-bottom: 0pt; margin-left: 0in; margin-top: 0pt; text-align: left; unicode-bidi: embed; word-break: normal;"><span style="color: rgb(0, 51, 141); font-family: Arial;"><span style="font-size: 10.5pt;">The successful candidate is likely to demonstrate the following knowledge, skills, and experience:</span></span></p><p style="direction: ltr; margin-bottom: 0pt; margin-left: 0in; margin-top: 0pt; text-align: left; unicode-bidi: embed; word-break: normal;"> </p><p style="direction: ltr; margin-bottom: 0pt; margin-left: 0in; margin-top: 0pt; text-align: left; unicode-bidi: embed; word-break: normal;"><span style="color: rgb(0, 51, 141); font-family: Arial;"><span style="font-size: 10.5pt;"><strong>Relationship management and communication</strong></span></span></p><div style="direction: ltr; margin-bottom: 0pt; margin-left: 0.19in; margin-top: 0pt; text-align: left; text-indent: -0.19in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10.5pt;">•</span></span><span style="color: rgb(0, 51, 141); font-family: Arial;"><span style="font-size: 10.5pt;">Ability to build effective relationships and communicate confidently with people at all levels.</span></span></div><div style="direction: ltr; margin-bottom: 0pt; margin-left: 0.19in; margin-top: 0pt; text-align: left; text-indent: -0.19in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10.5pt;">•</span></span><span style="color: rgb(0, 51, 141); font-family: Arial;"><span style="font-size: 10.5pt;">Excellent written and verbal communication skills.</span></span></div><div style="direction: ltr; margin-bottom: 0pt; margin-left: 0.19in; margin-top: 0pt; text-align: left; text-indent: -0.19in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10.5pt;">•</span></span><span style="color: rgb(0, 51, 141); font-family: Arial;"><span style="font-size: 10.5pt;">Ability to influence others and negotiate confidently across different stakeholder groups.</span></span></div><div style="direction: ltr; margin-bottom: 0pt; margin-left: 0.19in; margin-top: 0pt; text-align: left; text-indent: -0.19in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10.5pt;">•</span></span></div><p style="direction: ltr; margin-bottom: 0pt; margin-left: 0in; margin-top: 0pt; text-align: left; unicode-bidi: embed; word-break: normal;"><span style="color: rgb(0, 51, 141); font-family: Arial;"><span style="font-size: 10.5pt;"><strong>Compliance and risk awareness</strong></span></span></p><div style="direction: ltr; margin-bottom: 0pt; margin-left: 0.19in; margin-top: 0pt; text-align: left; text-indent: -0.19in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10.5pt;">•</span></span><span style="color: rgb(0, 51, 141); font-family: Arial;"><span style="font-size: 10.5pt;">Knowledge of relevant screening requirements, with the ability to use this knowledge to support appropriate escalations within People Operations or Risk.</span></span></div><div class="O0" style="direction: ltr; margin-bottom: 0pt; margin-left: 0.19in; margin-top: 0pt; text-align: left; text-indent: -0.19in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10.5pt;">•</span></span><span style="color: rgb(0, 51, 141); font-family: Arial;"><span style="font-size: 10.5pt;">Understanding of GDPR obligations, particularly in relation to handling personal and sensitive data.</span></span></div><div class="O0" style="direction: ltr; margin-bottom: 0pt; margin-left: 0.19in; margin-top: 0pt; text-align: left; text-indent: -0.19in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10.5pt;">•</span></span></div><p style="direction: ltr; margin-bottom: 0pt; margin-left: 0in; margin-top: 0pt; text-align: left; unicode-bidi: embed; word-break: normal;"><span style="color: rgb(0, 51, 141); font-family: Arial;"><span style="font-size: 10.5pt;"><strong>Delivery, organisation and attention to detail</strong></span></span></p><div class="O0" style="direction: ltr; margin-bottom: 0pt; margin-left: 0.19in; margin-top: 0pt; text-align: left; text-indent: -0.19in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10.5pt;">•</span></span><span style="color: rgb(0, 51, 141); font-family: Arial;"><span style="font-size: 10.5pt;">High levels of resilience, with experience of working in a highly pressurised, client-centric environment.</span></span></div><div class="O0" style="direction: ltr; margin-bottom: 0pt; margin-left: 0.19in; margin-top: 0pt; text-align: left; text-indent: -0.19in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10.5pt;">•</span></span><span style="color: rgb(0, 51, 141); font-family: Arial;"><span style="font-size: 10.5pt;">Excellent attention to detail.</span></span></div><div class="O0" style="direction: ltr; margin-bottom: 0pt; margin-left: 0.19in; margin-top: 0pt; text-align: left; text-indent: -0.19in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10.5pt;">•</span></span><span style="color: rgb(0, 51, 141); font-family: Arial;"><span style="font-size: 10.5pt;">Strong organisational and literacy skills.</span></span></div><div class="O0" style="direction: ltr; margin-bottom: 0pt; margin-left: 0.19in; margin-top: 0pt; text-align: left; text-indent: -0.19in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10.5pt;">•</span></span><span style="color: rgb(0, 51, 141); font-family: Arial;"><span style="font-size: 10.5pt;">Ability to prioritise workloads independently in a high-pressure environment.</span></span></div><p style="direction: ltr; margin-bottom: 0pt; margin-left: 0in; margin-top: 0pt; text-align: left; unicode-bidi: embed; word-break: normal;"> </p><p style="direction: ltr; margin-bottom: 0pt; margin-left: 0in; margin-top: 0pt; text-align: left; unicode-bidi: embed; word-break: normal;"><span style="color: rgb(0, 51, 141); font-family: Arial;"><span style="font-size: 10.5pt;"><strong>Systems and technical skills</strong></span></span></p><div style="direction: ltr; margin-bottom: 0pt; margin-left: 0.19in; margin-top: 0pt; text-align: left; text-indent: -0.19in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10.5pt;">•</span></span><span style="color: rgb(0, 51, 141); font-family: Arial;"><span style="font-size: 10.5pt;">Good proficiency with Microsoft Office, including Excel, PowerPoint and Word.</span></span></div><div style="direction: ltr; margin-bottom: 0pt; margin-left: 0.19in; margin-top: 0pt; text-align: left; text-indent: -0.19in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10.5pt;">•</span></span><span style="color: rgb(0, 51, 141); font-family: Arial;"><span style="font-size: 10.5pt;">Experience using SAP – SuccessFactors or an equivalent HR system.</span></span></div><div style="direction: ltr; margin-bottom: 0pt; margin-left: 0.19in; margin-top: 0pt; text-align: left; text-indent: -0.19in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10.5pt;">•</span></span><span style="color: rgb(0, 51, 141); font-family: Arial;"><span style="font-size: 10.5pt;">Experience using ServiceNow – Case Management</span></span></div>