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Cluster Manager - Retail Ops

Livspace · Bangalore

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Last observed by our collector: . This is not a manual review or a confirmation from the employer.

Employer requisition: 13405

Job type and experience labels are automated discovery categories. The employer determines eligibility. Original experience wording was not retained separately; check the current employer page.

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Collected role description

The Cluster Manager is responsible for managing end-to-end operations of one or multiple Experience Centres (ECs), ensuring exceptional customer experience, operational excellence, and seamless execution of sales and marketing initiatives. The role involves overseeing walk-in management, lead qualification and allocation, store readiness, visual merchandising, inventory control, audits, people management, and cross-functional coordination. The ideal candidate will possess strong operational discipline, leadership capabilities, stakeholder management skills, and the ability to resolve on-ground operational challenges efficiently.

Collected experience requirement

10 to 20 years