Senior Specialist - Package Implementation

LTIMindtree · Hyderabad

Source and collection record

Last observed by our collector: 8 October 2026 at 11:41 pm IST. This is not a manual review or a confirmation from the employer.

Employer requisition: 897415

Job type and experience labels are automated discovery categories. The employer determines eligibility. Original experience wording was not retained separately; check the current employer page.

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Collected role description

Job Responsibilities 1Guide the delivery team throughout the engagement frequently collaborating with a services partner 2Own and manage a single workstream 3Execute small to mediumsized projects ensuring alignment with leading best practices 4Coach mentor and manage Service partners and Associate Engagement Managers to achieve project deliverables and support the customers desired business outcomes 5Lead the delivery team throughout the engagement often in collaboration with a services partner 6Manage the engagement governance timeline scope risk change management resourcing reporting and financials 7Work with the Sales Account Team partner and customer to understand the customer and the engagement including challenges partners issues and value being delivered 8Understand the goals and align the deliverables accordingly 9Apply expertise from the Now Create methodology and prescriptive guidance to promote delivery of the engagement including longterm customer success 10Be the single contact to encourage collaboration and customer agreement on proposed solutions 11Mentor Customer Outcomes or Partner team members to achieve the engagements deliverables and promote the customers desired results 12Identify gaps between actuals and plan of record proposing solutions escalating as needed Qualifications Experience in leveraging or critically thinking about how to integrate AI into work processes decisionmaking or problemsolving This may include using AIpowered tools automating workflows analyzing AIdriven insights or exploring AIs potential impact on the function or industry 8-12 years progressive experience as part of a professional services organization or equivalent educationexperience Ability to travel up to 50 Industry domain expertise in insert workflow Creativity with comfort running projects independently Experience driving complex issues through analysis and resolution  Experience working collaboratively  ServiceNow certifications in aligned workflow  Applies AI tools to streamline workflows generate insights and support strategic initiatives under guidance  Understands core AI concepts ethical considerations and platform capabilities and can explain their application in customer contexts with support

Collected experience requirement

8 - 12 Years