Senior Specialist - Package Implementation

LTIMindtree · Coimbatore

Source and collection record

Last observed by our collector: 8 October 2026 at 11:41 pm IST. This is not a manual review or a confirmation from the employer.

Employer requisition: 879937

Job type and experience labels are automated discovery categories. The employer determines eligibility. Original experience wording was not retained separately; check the current employer page.

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Collected role description

ServiceNow CSMSOMFSM Summary Drive functional solutioning and configuration expertise for ServiceNow CRM stack CSM SOM FSM supporting CoE demos pursuits and delivery advisoryKey ResponsibilitiesLead requirement workshops and map processes to ServiceNow CRM capabilities case service operations order mgmt field serviceConfigure CSMSOMFSM workflows assignments SLAs portalsworkspaces reportingCreate demo narratives and reusable assets for CRM offerings support presales with solution walkthroughs Partner with Solution Architects and developers to translate functional design into build backlog MustHave Skills 5-12 years overall 5+ years in ServiceNow with CRM domain exposure CSMSOMFSMStrong stakeholder management and documentation stories BRDs process flows Certifications Preferred CSA CISCSM andor CISFSM where applicable

Collected experience requirement

5 - 12 Years