Specialist - Package Implementation
LTIMindtree · Bangalore
Source and collection record
Last observed by our collector: . This is not a manual review or a confirmation from the employer.
Employer requisition: 862714
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Collected role description
Job Posting Title: IT Service Management Tools Consultant Description : Strong background in ITSM Tools domain with deep knowledge of ITSM framework and ITIL Essential Job Functions: 5-8 years experience in ITSM tools domain with all core modules like Incident and Problem Management Asset management and CMDB Change and Release management SLM Availability and Capacity Management Knowledge Management Catalogue and Request fulfilment Financial and Demand Management Operations and Event Management etc 5-8 years experience in any of the tools like BMC Remedy Symphony Summit Cherwell etc Understanding and working knowledge of endtoend infrastructure monitoring discovery Operations tools etc Should have worked on integration with 3rd party tools Experienced in code and data migration upgradation installation and plugins Working knowledge of Performance Analytics and Reports Having past experience in 2-3 implementation is a plus Hands on experience in troubleshooting issues and identifying solutions Should be able to coordinate with different teams to progress and complete the work Certification Requirements ITIL Tools Certifications
Collected experience requirement
5 - 8 Years