Associate Principal - Architecture

Role: L3 AZURE Role Summary The Azure L3 Engineer will be responsible for managing optimizing and supporting missioncritical Azure cloud environments This role involves handling complex technical escalations leading P1P2 incident calls engaging directly with clients and mentoring L1L2 engineers The engineer will ensure stability scalability and security across Azure services while driving automation cost optimization and adherence to operational standards Key Responsibilities Lead and troubleshoot highpriority P1P2 incidents ensuring quick resolution and clear communication to clients and stakeholders Manage and maintain Azure infrastructure including Virtual Machines Virtual Networks Load Balancers Azure AD and Azure Storage Support and administer key Azure services such as App Services Kubernetes Logic Apps Key Vault and Azure Monitoring tools Perform advanced troubleshooting for issues escalated by L1 and L2 teams across compute network storage and identity services Implement infrastructure automation through Azure ARM templates Bicep PowerShell or Terraform Monitor resource utilization health and performance using Azure Monitor Log Analytics and Application Insights Ensure compliance with cloud governance security policies and cost management best practices Collaborate with crossfunctional teams to design and implement highavailability faulttolerant environments Create and maintain detailed documentation including SOPs architecture diagrams and technical runbooks Mentor and coach L1L2 engineers through technical sessions reviews and escalation handling Participate in capacity planning patch management and disaster recovery exercises Participate in shift rotations ensuring coverage for 24x7 operations across environments Required Skills Experience Extensive handson experience with Azure cloud infrastructure and services VMs VNet NSG Load Balancer Bastion App Gateway and PaaS services like WebApp Function Logic EventHub Cognitive Services etc 
 Strong knowledge of Azure Active Directory Identity Management RoleBased Access Control RBAC and security best practices 
 Proficiency in automation and scripting tools including PowerShell Azure CLI ARM templates or Terraform 
 Experience in managing Azure Monitoring tools and proactive issue resolution 
 Good understanding of Azure networking hybrid connectivity VPN ExpressRoute and firewall configurations 
 Experience with Azure App Services SQL databases Containers AKS and serverless offerings Logic Apps Functions 
 Ability to perform root cause analysis and implement preventive measures 
 Proven experience managing incident bridges and communicating technical details effectively to clients 
 Familiarity with DevOps pipelines CICD integrations and monitoring using Azure DevOps or Jenkins 
 Knowledge of ITIL processes and experience working in enterprisescale cloudbased environments Key Competencies Strong documentation skills to create and maintain detailed technical reports RCA documents and SOPs Effective communication and clientfacing abilities to manage incident calls status reports and escalations Skilled in leading and driving P1P2 calls under pressure while coordinating between multiple teams Leadership and mentoring skills to guide and train L1 and L2 engineers Analytical and problemsolving mindset focused on continuous improvement and accountability Certifications Qualifications Bachelors degree in Computer Science Information Technology or related field Microsoft Certified Azure Solutions Architect Expert or Azure Administrator Associate preferred Certification in automation or DevOps tools Terraform Ansible Jenkins desirable ITIL Foundation certification is an added advantage Experience: 7 Years Location Hyderabad