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Specialist - System Management

LTIMindtree · Mumbai

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Last observed by our collector: . This is not a manual review or a confirmation from the employer.

Employer requisition: 856764

Job type and experience labels are automated discovery categories. The employer determines eligibility. Original experience wording was not retained separately; check the current employer page.

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Collected role description

Cloud Operations Team Lead Role AWS Azure oProvide operational support for AWS and Azure IaaS services including oAWS EC2 EBS AMIs Snapshots Load Balancers VPC oAzure Virtual Machines Disks VNets NSGs Load Balancers oPerform and oversee incident service request and change activities oDrive CAB call PIR Calls with client oAct as technical escalation point L2L3 for complex infrastructure issues oEnsure adherence to defined SOPs runbooks and operational processes Team Leadership Coordination Lead a team of AWSAzure cloud administrators Assign tasks track progress and ensure timely resolution of tickets Provide technical guidance and mentoring to team members Review operational work for quality compliance and accuracy Monitoring Backup Compliance Ensure infrastructure monitoring s are reviewed and acted upon Support backup validation snapshot management and restore testing Ensure tagging standards patching coordination and compliance checks Assist in audit support and evidence collection activities Networking Infrastructure Support IaaS Scope Support cloud networking at infrastructure level oAWS security groups routing subnet issues oAzure NSGs routing connectivity validation Coordinate with Network teams for issues outside defined scope Operational Governance Participate in daily operations calls weekly reviews and service meetings Support RCA preparation for recurring or major incidents Maintain operational documentation and update runbooks as needed Ensure smooth handover and knowledge transfer within the team Automation Improvements Basic Level Identify basic automation opportunities to reduce repetitive tasks Support scripting or automation initiatives as defined by leadership Encourage standardization and process improvements 
 
 Required Skills Experience 
 Technical Skills 
 Working experience with AWS and Azure IaaS 
 Good understanding of cloud networking basics 
 Experience with monitoring and ticketing tools 
 Basic scripting knowledge PowerShell Bash preferred 
 Leadership Operational Skills 
 Experience leading or acting as shifttechnical lead 
 Strong incident and problem solving skills 
 Ability to coordinate with multiple teams and stakeholders 
 Good communication and documentation skills 
 Experience Qualifications 
 78 years of overall IT infrastructure experience 
 46 years in AWS andor Azure cloud operations 
 Prior experience in managed services or support environment 
 Cloud certifications AWSAzure Associate preferred

Collected experience requirement

5 - 8 Years