Senior ServiceNow Specialist

expertise, problem-solving skills, and a passion for workflow automation. Design, Build & Configure Design, develop, configure, and enhance solutions on the Service Now platform. Build custom applications, workflows, catalog items, business rules, client scripts, and integrations. Develop scalable solutions across Service Now modules such as ITSM, ITOM, HRSD, CSM, Sec Ops, GRC, SPM, CMDB, Discovery, and Integration Hub. Deliver secure, reliable, and enterprise-grade platform capabilities. Optimize & Enhance Improve platform performance, usability, and operational efficiency. Drive automation and process optimization initiatives. Support platform upgrades, releases, governance, and best-practice adoption. Collaborate Partner with business stakeholders, product owners, architects, and engineering teams to translate business requirements into effective Service Now solutions. Participate in solution design workshops, technical reviews, and platform strategy discussions. Lead & Mentor Share knowledge and best practices across teams. Mentor junior developers and administrators. Contribute to platform governance, standards, and continuous improvement initiatives. Skills We Are Looking For We welcome candidates with expertise in one or more of the following areas: Service Now ITSM ITOM HR Service Delivery (HRSD) Customer Service Management (CSM) Security Operations (Sec Ops) Governance, Risk & Compliance (GRC/IRM) Strategic Portfolio Management (SPM) CMDB & Discovery Integration Hub Service Portal Flow Designer Java Script Development REST/SOAP Integrations MID Server Platform Administration Solution Architecture Experience Range: 8-15 Years Preferred Certifications: CSA (Certified System Administrator) CAD (Certified Application Developer) CIS (Certified Implementation Specialist) CTA (Certified Technical Architect) What You'll Bring Build With Purpose Customer Driven Technically Courageous Learn and Be Curious Act as Owner Lead with Data Dive Deep Build Responsibly, Deliver Incrementally Collaborate to Achieve Why Connect Now? Priority Consideration Candidates in this talent community will be considered for upcoming Service Now opportunities across Bengaluru and Hyderabad. Exclusive Insights Receive invitations to technology webinars, hiring events, and Service Now-focused networking sessions. Career Alignment We will reach out only for opportunities that align with your expertise and career aspirations, whether in development, administration, consulting, architecture, integrations, or platform leadership. Career Stage: Senior Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice. If you want to apply for a job, please click the Apply button. You will then be redirected to our Careers sign-in page where you can enter your existing credentials or set up an account with us. If there is nothing that currently suits you, feel free to send us your Resume/CV LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential. Our Data & Analytics, Capital Markets and Post Trade divisions have a combined power that provides a comprehensive, integrated suite of trusted financial market infrastructure services to help our customers pursue their ambitions. Explore our divisions LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across Europe, the Middle East, Africa, North America, Latin America and Asia Pacific. Find out more Get to know some of our people who are pushing the boundaries of technology, finance and more around the world.