L1 Production Support Engineer

Luxoft · Hyderabad

Source and collection record

Last observed by our collector: 8 October 2026 at 11:44 pm IST. This is not a manual review or a confirmation from the employer.

Employer requisition: VR-125275

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Collected role description

Project description Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability, and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire and delight our business partners through our multiple banking delivery channels. Responsibilities Resolve production incidents in a smooth and timely manner with minimal impact to business. Put in controls and checks in place to monitor and smooth the functioning of production systems. Investigate and understand the cause of defects raised. Stakeholder relationships across all groups within the Bank, ensuring alignment with common objectives and fulfillment of criteria and requirements across the various businesses and units. Member of the development/ implementation team (including offshore) working on assigned tasks, projects, and it initiatives. Interacts with members and other functional teams, including members of the offshore team. Work with team members participating in shadowing and training activities. Adhere to information controls and security frameworks/ procedures, including the change and incident management process. Provide general administrative support to the team, including meetings, knowledge transfer, and activity reporting. You are expected to work extended hours (shifts & weekends) on an as-needed basis. Demonstrate a functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices. Day-to-day delivery and support of key treasury systems/initiatives. Work efficiently and prioritize system enhancement/upgrades Skills Must have Overall 3 to 6 years of experience in Banking application L1 production support. First-hand experience with SQL, Linux, and Cloudera Data Platform. Working knowledge in Data technologies like SQL, Hadoop, Apache Spark, and Apache Hive. Working knowledge in Monitoring tools like ELK and Grafana. Superior technical, analytical, and communication capabilities. Current on new technology, standards, protocols, and tools in areas relevant to the rapidly changing digital environment. Well-versed in digital technologies, automation, environment support, and key technology/vendor solutions. Nice to have AWS S3,Maria DB, Airflow, TWS scheduler, OCP, and Kubernetes Other Languages English: C2 Proficient Seniority Regular

Collected experience requirement

3-6 years