Specialist - Cash Collections

Your Role. Handle credit and collection activities for a specific territory, business segment or region. Portfolio size: $10 million - $30 million. 300+ customers. 25+ calls per day. To perform the credit and collection activities for the US & Canada region. Contact customers to request payment for past. due balances. Identify reasons for delayed or non-payment of past due balances. Review the status in the accounting system. Interact with various other departments to resolve customer queries and collect the money according to the due date. Responsible for collection of receivables, resolving disputes & claims. Responsible for the delivery of service levels and SLA/KPI targets for the accounting function. Ability to handle complex customer portfolio with large number of customer transactions. Represent GES in a professional manner by maintaining and enhancing a positive business relationship with customers, sales, credit control, distribution centre and other stake holders. Analysing customer’s payment trend to forecast collection for the fiscal month. Organize and participates in credit control, distribution centre, Sales and Customer meetings. Oversee all matters related to cash application, over payment, deduction management (allowable & preventable). Back-up and support other A/R personnel as needed. Who You are. Bachelor’s degree in any streams (accounting preferred). Experience: 8+ years proven Credit and Collection experience in a corporate environment. Proficient Accounting knowledge. Proficient Oral and Written Communication Skills. Proficient Oracle & SAP Navigation with respect to AR function. First hand Dispute Management knowledge. Proficient MS Office knowledge.