Assistant Manager Supply Operations

Moglix · Noida

Source and collection record

Last observed by our collector: 8 October 2026 at 11:46 pm IST. This is not a manual review or a confirmation from the employer.

Employer requisition: 4506

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Collected role description

Role Details Team/ Function: Supply PAAS Ops Location: Pune Designation: AM- Supply Ops Department: PAAS Key role related skills Vendor & supplier management Order fulfillment and delivery tracking Customer handling and escalation management Reporting Reporting Manager: TBD Direct Reports: NA Role Objective We are looking for a dynamic and detail-oriented individual to manage end-to-end supply operations. The role requires coordinating with multiple teams and ensuring timely order closures, usage tracking, fulfillment, and invoicing support. The individual will play a key role in driving operational excellence, ensuring SLA adherence, and delivering higher customer satisfaction. Role Responsibilities Coordinate with multiple teams to ensure all orders are closed within promised timelines. Track usage, support fulfillment, invoicing, and measure OTIF. Manage Supplier Dispatches and ensure Dispatch SLAs are met. Drive delivery plans based on internal KPIs to achieve higher product adoption, customer satisfaction, and overall OTIF. Handle product, fulfillment, or process-related queries from customers on the platform. Coordinate end-to-end Order Management from Supplier Dispatches to Delivery (Order Life Cycle). Produce regular status and quarterly activity reports for Moglix leadership. Manage support issues and escalations for Moglix customers Key Stakeholders Internal – Sales, Account Management & Supply-chain teams Purpose: To ensure order fulfillment & Customer NPS External – Suppliers Purpose: To ensure order fulfillment Qualification & Experience Work Experience: 2+ years of experience in supply operations, vendor management, order fulfillment, or logistics in B2B, industrial, or e-commerce sectors. Essential Knowledge/ Skills: Experience in vendor management. Strong experience in vendor and supplier management. High level of ownership and accountability. Excellent communication, coordination, and problem-solving skills. Essential Education: Any Graduate Essential

Collected experience requirement

2-6 Years