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M - KAM

Moglix · Kalinganagar

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Last observed by our collector: . This is not a manual review or a confirmation from the employer.

Employer requisition: 4505

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Collected role description

Function / Team: Enterprise – PAAS Location: Kalinganagar, Odisha Designation: Manager – KAM Reporting Manager: TBD Direct Reportees: TBD Top 3 Key Skills Key Account Management (KAM) Stakeholder Management MRO Procurement Experience – Odisha / Eastern Region Role Objective To manage and grow key customer accounts in the Odisha/Eastern Region by driving strong customer relationships, effective account farming, seamless order fulfillment and improved Customer NPS. Key Responsibilities Manage and develop key customer accounts across the Odisha/Eastern Region. Build and maintain strong relationships with key internal and external stakeholders. Drive account farming and identify opportunities for business growth. Work closely with Sales, Account Management and Supply Chain teams to ensure smooth order fulfillment. Monitor customer requirements and ensure timely resolution of customer concerns and escalations. Drive customer satisfaction and contribute towards improving Customer NPS. Leverage MRO procurement knowledge to strengthen customer relationships and identify business opportunities. Coordinate with cross-functional teams to ensure a seamless customer experience. Key Stakeholders Internal: Sales, Account Management & Supply Chain Teams Purpose: Ensure order fulfillment, cross-functional coordination and Customer NPS. External: Clients / Key Accounts Purpose: Account farming, relationship management and business growth. Qualification & Experience Experience: 5+ years of experience in B2B KAM / Sourcing. Experience in MRO procurement , preferably across Odisha / Eastern Region. Start-up experience would be an added advantage. Excellent internal and external stakeholder management skills. Strong relationship management and account farming capabilities. Comfortable working in ambiguous and fast-paced environments. Demonstrates a strong desire to excel, innovate and deliver results. Education B.Tech + Management Education from Tier 1/2/3 college.

Collected experience requirement

5-8 Years