Branch Technical Manager

Moglix · Pune

Source and collection record

Last observed by our collector: 8 October 2026 at 11:46 pm IST. This is not a manual review or a confirmation from the employer.

Employer requisition: 2787

Job type and experience labels are automated discovery categories. The employer determines eligibility. Original experience wording was not retained separately; check the current employer page.

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Collected role description

Branch Technical Manager Job Responsibility - Responsible for all pre sales, Post Sales, Training and Competency development for Customers and Sales team in the branch - Provide technical information to customers who walk-in to the branch, understand their requirements and help in product selection - Provide pre sales support to branch sales person as necessary and help in BOQ creation - Ensure technical issues with products are resolved - Provide Post Sales Technical Support, handle product returns and warranty claim etc. - Manage branch demo displays - Ensure that the branch displays on products & solutions are kept in proper working condition. - Responsible for demonstrations of solutions to customers – Live product demo in branches/customer location - Technical Competency development for branch/regional sales teams by effective coaching and training - Responsible for technical competency development of customers - Identification of training needs of customers, creation of a training calendar and training delivery - Working closely with the regional technical manager and product category specialists to ensure proper flow of technical information, response to customers and resolution of technical issues - Create a Positive Customer Experience for all internal and external customers Qualification - At least 3 years technical support experience in Security industry - Degree in Electronics/Instrumentation - Excellent Technical Skills and Logical Bent of mind - Team player with good communication skills - Self Driven individual with strong focus on results and Customer Satisfaction

Collected experience requirement

3-6 Years