Staff Engineer, ServiceNow ATF

<p><strong>REQUIREMENT:</strong></p><ul><li>Total experience: 5.5+ years.</li><li>Strong experience in test management and coordination for large-scale implementation programs.</li><li>Hands-on experience in ServiceNow testing across multiple modules and integrations.</li><li>Strong knowledge of ServiceNow ITSM, Vulnerability Management, CMDB, and integrations with security scanners such as Qualys and Wiz.</li><li>Experience in planning, coordinating, and executing System Integration Testing (SIT) and User Acceptance Testing (UAT).</li><li>Proven experience managing testing activities in multi-vendor or multi-supplier environments.</li><li>Strong defect management experience, including defect logging, tracking, reporting, and triage coordination.</li><li>Experience with go-live readiness assessments, quality gates, and release governance processes.</li><li>Hands-on experience with ServiceNow Automated Test Framework (ATF) or other test automation solutions for ServiceNow is desirable.</li><li>Excellent stakeholder management, communication, and coordination skills.</li><li>Experience working independently in geographically distributed Agile teams.</li><li>Strong analytical, problem-solving, and reporting skills.</li><li>ServiceNow Certified System Administrator (CSA) certification is mandatory.</li><li>ServiceNow Automated Test Framework (ATF) Micro-Certification is mandatory.</li></ul><p><strong>RESPONSIBILITIES:</strong></p><ul><li>Coordinate and govern all testing activities across three suppliers, ensuring requirements and quality gates are met before go-live.</li><li>Review, provide feedback on, and coordinate System Integration Testing (SIT) activities across all suppliers.</li><li>Define, plan, and execute cross-supplier SIT scenarios and test cases.</li><li>Coordinate, support, and execute User Acceptance Testing (UAT) with business SMEs and stakeholders.</li><li>Track, manage, and report defects across all testing phases and lead defect triage discussions.</li><li>Monitor defect resolution progress and ensure timely closure of critical issues.</li><li>Prepare sprint test reports, testing dashboards, and quality metrics for project stakeholders.</li><li>Conduct go-live readiness assessments and coordinate formal test sign-offs.</li><li>Collaborate with development, business, and vendor teams to ensure end-to-end solution quality.</li><li>Ensure adherence to testing standards, processes, and governance requirements throughout the project lifecycle.</li><li>Identify testing risks and proactively drive mitigation and resolution activities.</li><li>Act as the primary point of contact for testing-related activities across multiple stakeholders and suppliers.</li></ul>