Senior Staff Engineer, ServiceNow(HRSD,ITSM,SPM)

Nagarro · Remote

Source and collection record

Last observed by our collector: 8 October 2026 at 11:53 pm IST. This is not a manual review or a confirmation from the employer.

Employer requisition: REF50421C

Job type and experience labels are automated discovery categories. The employer determines eligibility. Original experience wording was not retained separately; check the current employer page.

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Collected minimum qualification: Bachelor’s or master’s degree in computer science, Information Technology, or a related fieldAttendance and availability: I checked the employer page for work location, office attendance, start date and duration.Current requisition: I checked the current employer requisition and its application requirements.

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Collected role description

REQUIREMENTS:<ul><li>Experience: 7+ years in ServiceNow development</li><li>Strong experience in ServiceNow SPM, CSM, and ITSM modules</li><li>Hands-on experience with ServiceNow Service Portal and Integrations</li><li>Strong experience in designing, developing, and implementing ServiceNow solutions across enterprise environments</li><li>Experience in gathering business requirements and translating them into scalable technical solutions</li><li>Strong knowledge of ServiceNow platform architecture, configuration, and customization</li><li>Hands-on experience with ServiceNow scripting, including Business Rules, Client Scripts, UI Policies, and UI Actions</li><li>Experience with Jelly Scripting and AngularJS</li><li>Experience in developing and maintaining integrations with third-party and enterprise applications</li><li>Strong understanding of ServiceNow development best practices and governance</li><li>Experience in component integration testing and troubleshooting</li><li>Strong analytical, problem-solving, and debugging skills</li><li>Excellent communication and stakeholder management skills</li><li>Experience in ITOM, GRC, or HRSD modules will be an added advantage</li><li>ITIL knowledge is preferred</li></ul>RESPONSIBILITIES:<ul><li>Work with global teams to implement and enhance ServiceNow solutions across multiple locations</li><li>Provide technical expertise for ServiceNow development, primarily within SPM and CSM modules</li><li>Design, develop, and maintain ServiceNow integrations with enterprise applications</li><li>Understand business requirements and support process standardization through effective platform design</li><li>Develop, configure, and customize ServiceNow applications and workflows</li><li>Create scalable technical solutions aligned with business objectives and platform best practices</li><li>Configure and customize ServiceNow using UI Policies, UI Actions, Business Rules, and Client Scripts</li><li>Develop solutions using Jelly Scripting and AngularJS where required</li><li>Perform component integration testing and support end-to-end solution validation</li><li>Troubleshoot and resolve application, integration, and platform-related issues</li><li>Collaborate with business stakeholders, functional teams, and technical teams to deliver high-quality solutions</li><li>Ensure adherence to ServiceNow development standards, governance, and security best practices</li><li>Participate in design reviews and provide recommendations for platform improvements</li><li>Support ServiceNow platform upgrades, enhancements, and continuous improvement initiatives</li><li>Contribute to the successful implementation and adoption of ServiceNow modules across the organization</li></ul>

Collected minimum qualification

Bachelor’s or master’s degree in computer science, Information Technology, or a related field

Collected experience requirement

7 years