Engineer

Movate · Chennai

Source and collection record

Last observed by our collector: 8 October 2026 at 11:54 pm IST. This is not a manual review or a confirmation from the employer.

Employer requisition: 42876

Job type and experience labels are automated discovery categories. The employer determines eligibility. Original experience wording was not retained separately; check the current employer page.

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Your application evidence checklist

Mark the statements you can support after reading the employer source. This checklist stays on this page; it does not score your eligibility or submit an application.

Collected minimum qualification: Any DegreeAttendance and availability: I checked the employer page for work location, office attendance, start date and duration.Current requisition: I checked the current employer requisition and its application requirements.

0 of 3 checks marked. Keep unresolved requirements as questions for the employer.

Collected role description

• Provide frontline customer support for the Design domain across agreed support channels, using Cyncly processes, tools and knowledge assets. • Resolve common questions, how-to guidance and standard troubleshooting within L1 scope, with clear ownership of first-contact resolution wherever possible. • Perform structured first-line investigation, capturing customer impact, environment details, steps attempted, screenshots, logs or examples where appropriate. • Resolve issues directly wherever they fall within L1 scope; when escalation is required, escalate to L2 with a clear problem statement, evidence, steps already taken, urgency, customer impact and any relevant domain context. • Maintain strong ticket hygiene, documentation, SLA discipline and professional customer communication in English.

Collected minimum qualification

Any Degree

Collected experience requirement

1 - 10 Yrs