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Trainee

Movate · Chennai

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Source and collection record

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Last observed by our collector: . This is not a manual review or a confirmation from the employer.

Employer requisition: 42553

Job type and experience labels are automated discovery categories. The employer determines eligibility. Original experience wording was not retained separately; check the current employer page.

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Collected role description

• Interface with customers through Phone to troubleshoot and resolve issues. • Understand customer concerns, address them effectively and retain customers • Ensure customer satisfaction for the service rendered • Maintain high level adherence to policies, procedures and processes • Ensure all queues are attended to meet SLAs • Ensure customer satisfaction at all levels • Recommendations for product and process development based on customer feedback and analysis of the same. • Ensure all transactions are documented appropriately.

Collected minimum qualification

Any Degree

Collected experience requirement

0 - 6 Yrs