Trainee
Movate · Chennai
Source and collection record
Last observed by our collector: . This is not a manual review or a confirmation from the employer.
Employer requisition: 42553
Job type and experience labels are automated discovery categories. The employer determines eligibility. Original experience wording was not retained separately; check the current employer page.
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Mark the statements you can support after reading the employer source. This checklist stays on this page; it does not score your eligibility or submit an application.
0 of 3 checks marked. Keep unresolved requirements as questions for the employer.
Collected role description
• Interface with customers through Phone to troubleshoot and resolve issues. • Understand customer concerns, address them effectively and retain customers • Ensure customer satisfaction for the service rendered • Maintain high level adherence to policies, procedures and processes • Ensure all queues are attended to meet SLAs • Ensure customer satisfaction at all levels • Recommendations for product and process development based on customer feedback and analysis of the same. • Ensure all transactions are documented appropriately.
Collected minimum qualification
Any Degree
Collected experience requirement
0 - 6 Yrs