Trainee
Movate · Chennai
Source and collection record
Last observed by our collector: . This is not a manual review or a confirmation from the employer.
Employer requisition: 42329
Job type and experience labels are automated discovery categories. The employer determines eligibility. Original experience wording was not retained separately; check the current employer page.
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Collected role description
Job Responsibilities: • Troubleshoot/Diagnose all Level 1/2 issues from the customers and driving satisfactory resolution of the issues. • Troubleshoot Product, Codes and Configuration issues • Ensure consistent customer satisfaction • Document all communication with customers in the CRM • Interface with international customers • Timely handoff (escalation) of cases that require technical or political to L2/L3 TAC
Collected minimum qualification
Any Degree
Collected experience requirement
0 - 1 Yrs