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Trainee

Movate · Chennai

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Source and collection record

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Last observed by our collector: . This is not a manual review or a confirmation from the employer.

Employer requisition: 42303

Job type and experience labels are automated discovery categories. The employer determines eligibility. Original experience wording was not retained separately; check the current employer page.

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0 of 3 checks marked. Keep unresolved requirements as questions for the employer.

Collected role description

• Clarify player requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking. • Review attentively to player needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer. • Greet players in a courteous, friendly, and professional manner, using agreed upon procedures. • Answer player questions related to website, products, processes, and benefits. • Maintain broad knowledge of client products and/or services. • Manage chat, emails, messenger effectively with proper grammar and enunciation. • Process refunds as needed.

Collected minimum qualification

Any Degree

Collected experience requirement

0 - 1 Yrs