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Engineer

Movate · Chennai

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Source and collection record

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Last observed by our collector: . This is not a manual review or a confirmation from the employer.

Employer requisition: 41859

Job type and experience labels are automated discovery categories. The employer determines eligibility. Original experience wording was not retained separately; check the current employer page.

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Collected role description

• Respond promptly, courteously, and knowledgeably to technical support inquiries • Provide top-tier support to all customers with a goal of first call resolution • Educate customers on system installation/use, and assist in troubleshooting • Utilize prior customer support experience to enable customer success and happiness • Use problem-solving skills to solve customer issues and address concerns • Outbound calls to current customers to address issues, when needed

Collected minimum qualification

Any Degree

Collected experience requirement

1 - 5 Yrs