Senior Engineer
Movate · Chennai
Source and collection record
Last observed by our collector: . This is not a manual review or a confirmation from the employer.
Employer requisition: 41249
Job type and experience labels are automated discovery categories. The employer determines eligibility. Original experience wording was not retained separately; check the current employer page.
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Collected role description
• Should be proficient in English and Hindi language • Excellent communication skills, listening and probing skills • Should be ready to work in Night shifts • Basic knowledge on Computer Hardware, Windows & MAC Operating systems • Basic knowledge on Networking concepts and AC and DC current concepts • Responsible to handle customer queries / issues through Voice calls • Responsibility is to provide first level technical assistance for Seagate hardware devices. • Responsible to analyze the reasons for any replacement, follow-ups and adhere to the process before approving it • Should be technically efficient to understand/analyze the issue with the hardware devices • Ability to effectively use online search engines at basic and advanced levels
Collected minimum qualification
Any Degree
Collected experience requirement
1 - 5 Yrs