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Senior Engineer

Movate · Chennai

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Source and collection record

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Last observed by our collector: . This is not a manual review or a confirmation from the employer.

Employer requisition: 41249

Job type and experience labels are automated discovery categories. The employer determines eligibility. Original experience wording was not retained separately; check the current employer page.

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Collected role description

• Should be proficient in English and Hindi language • Excellent communication skills, listening and probing skills • Should be ready to work in Night shifts • Basic knowledge on Computer Hardware, Windows & MAC Operating systems • Basic knowledge on Networking concepts and AC and DC current concepts • Responsible to handle customer queries / issues through Voice calls • Responsibility is to provide first level technical assistance for Seagate hardware devices. • Responsible to analyze the reasons for any replacement, follow-ups and adhere to the process before approving it • Should be technically efficient to understand/analyze the issue with the hardware devices • Ability to effectively use online search engines at basic and advanced levels

Collected minimum qualification

Any Degree

Collected experience requirement

1 - 5 Yrs