Account Manager, Associate

requirements and provide information to the end user to choose the right solution. Assist & resolve conflicts, issues and problems and provide solutions to customers in a timely manner to maintain trust when small & medium businesses inquire via phone, chat or email. Develop a robust pipeline and achieve assigned revenue targets and service levels. Maintain and manage the pipeline with accurate notes and rigorous follow ups. Recommend changes in products, services and policies by evaluating results and competitive developments. Who you are & what you’ll need to succeed. Should be a 'star' business professional with up to 2 years of experience in handling strategic clients and implementing international sales & marketing initiatives/account management processes for an IT company (preferably in the internet domain). You are looking to build a career in sales and account management. Have immaculate written and verbal communication skills and is comfortable with dealing with clients via email/chat & phone. You are tenacious & street smart. You work with minimal supervision. You have excellent business acumen– a keen eye to snap up opportunities that surface through the course of managing an account. You are objective driven, analytical, extremely motivated and a logical and creative thinker. You are able to manage stakeholders, and have the ability to take quick, sound decisions which are critical to success in this role. Why you’ll love us: We’ve evolved; we provide three work environment scenarios. You can feel like a Newfolder in a work-from home, hybrid, or work-from-the-office environment. Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another’s differences. We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally. We care about you..At Newfold, taking care of our employees is our top priority. we make sure that cutting edge benefits are in place to for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time. Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold! #Network Solutions This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above. Newfold Digital is a leading web technology company serving nearly seven million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, our portfolio of brands includes: Blue Host, Crazy Domains, Host Gator, Network Solutions, Register.com, Web.com, and many others. We help customers of all sized build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with customers to serve their online presence needs.