Software Engineer at NetApp, Inc.

Learn more about applying for Software Engineer at Net App, Inc. Responsibilities Our values Benefits Overview At Net App, our High Achievement Principles shape how we work: we innovate to elevate, drive results, and excel as a team. We have a history of helping customers turn challenges into business opportunities. That’s because we bring new thinking to age-old problems, like how to use data most effectively in the most efficient possible way. As an Engineer with Net App, you’ll have the opportunity to work with modern cloud and container orchestration technologies in a production setting. You’ll play an important role in scaling systems sustainably through automation and evolving them by pushing for changes to improve reliability and velocity. Success profile Ready to be an engineer at Net App? Explore the traits that can help you thrive. Analytical Adaptable Communicator Detail-oriented Quick-thinking Problem solver Responsibilities Hyderabad, Telangana, India Job category: Engineering Job ID: 136548-en_US Own Every Moment at Net App At Net App, your ideas power innovation. We lead in intelligent data infrastructure—delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud. Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, Net App is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function. Job Summary As a Software Engineer for Data Pelago data processing customer success, you will develop workload assets and automation tools for product validation and product support which will help ensure customers deploy and operate Data Pelago data processing products successfully in production. You will apply AI effectively in combination with the knowledge from both product validation and product support to proactively avoid bugs and issues and to drastically reduce time to diagnose, mitigate, and resolve bugs and issues. Job Requirements What You'll Do: Develop synthetic workload queries and datasets for testing DPA-S, which reflect the essential environment and workload characteristics represented in the field. Develop analysis and diagnostic tools that analyze various logs from DPA-S, Apache Spark, and their deployment environment to aid in pinpointing the root cause of functional and performance anomalies and potential mitigations and resolutions. Field and address or escalate customer support issues as part of the product support rotation. Conduct end-to-end product validation, collaborating with others to define, review, and execute test plans. Analyze artifacts from product validation testing and issues raised by customers to identify potential configuration tuning opportunities, product usage recommendations, and product bugs. Leverage automation and AI techniques effectively in the entire process of product validation and product support. Create bug reports, RCA documents, configuration guides, and best practice documents. What You'll Bring: 5+ years of experience related to development, validation and support of enterprise data processing software products. 2+ years of experience providing direct support to external customers. 2+ years of experience supporting Apache Spark pipelines for data engineering, analytics. Proficient in running Spark jobs from various clients, Spark resource provisioning, Spark parameter configuration and tuning, using Spark History Server and Spark UI, analyzing Spark event logs and other Spark logs. Solid knowledge of SQL and Python. Proficient in testing data products and test automation. Good understanding of the deployment, and operations of data processing products and pipelines in the cloud – in Saa S, VM-based, container-based, and serverless scenarios. Experience with GCP, AWS, and their Apache Spark related offerings preferred. Good customer engagement and communication skills. Education A Minimum of 5 years of experience is required. 5 to 7 years of experience is preferred. At Net App, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer: Net App is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. Why You'll Thrive at Net App At Net App, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure. Net App is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security. Our culture We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do. If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one.