Mgr, Sales Ops at NetApp, Inc.

Learn more about applying for Mgr, Sales Ops at Net App, Inc. Responsibilities Our values Benefits Overview At Net App, our High Achievement Principles shape how we work: we innovate to elevate, drive results, and excel as a team. We have a history of helping customers turn challenges into business opportunities. As part of our sales organization, your role will require a strategic blend of technical acumen and charismatic client engagement, ensuring that every partnership is nurtured towards its maximum potential. As a pivotal link between Net App and our clients, your contributions will directly influence the growth and direction of our department, making a lasting impact on the organization's success. This is more than a job—it's a chance to be part of a team that values innovation, supports professional growth, and celebrates shared victories. Success profile Ready for a sales career at Net App? Explore the traits that can help you thrive. Relationship expertise Communicator Results-driven Strategic Collaborative Perceptive Responsibilities Bengaluru, Karnataka, India Job category: APAC Sales Job ID: 136347-en_US Own Every Moment at Net App At Net App, your ideas power innovation. We lead in intelligent data infrastructure—delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud. Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, Net App is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function. Job Summary The Manager , Partner Experience Co E is responsible for leading Partner Program Operations, Program Assessments, Deal Registration Operations, and operational excellence initiatives that support Net App’s partner ecosystem. This role drives operational efficiency, governance, stakeholder engagement, and continuous improvement while ensuring scalable and partner-centric processes. The ideal candidate will combine strong people leadership, partner operations expertise, and project management capabilities to modernize operations through automation, AI-enabled solutions, and data-driven decision-making. Working closely with Partner Organizations, Sales, Finance, IT, and external vendors, this leader will enhance partner experience, optimize business processes, and deliver measurable business outcomes. Job Requirements Team Leadership & Development Lead, mentor, and develop a high-performing team supporting partner programs, assessments, onboarding, and deal registration operations. Foster a culture of accountability, collaboration, continuous learning, and operational excellence. Establish performance goals, development plans, coaching frameworks, and career growth opportunities. Conduct regular performance reviews and drive employee engagement initiatives. Partner Program & Deal Registration Operations Oversee end-to-end execution of partner program operations, program assessments, partner onboarding, and deal registration processes. Ensure compliance with established policies, governance standards, and operational controls. Manage deal registration programs, including approvals, escalations, conflict resolution, and process optimization. Partner with Finance, vendors, and internal stakeholders to drive operational effectiveness and continuous improvement. Operational Excellence & AI Transformation Drive process standardization, governance, KPI management, and operational excellence initiatives. Develop and monitor dashboards, SLAs, and performance metrics to improve efficiency and service quality. Identify opportunities to streamline operations through automation, workflow optimization, and AI-enabled solutions. Collaborate with IT and cross-functional teams to implement scalable solutions that improve productivity and reduce manual effort. Maintain process documentation, operational playbooks, and governance frameworks. Stakeholder Management Serve as a trusted advisor to Partner Managers, Worldwide Partner Organizations, Sales, Finance, IT, vendors, and leadership teams. Act as the primary escalation point for operational issues and ensure timely resolution. Facilitate governance reviews, operational planning sessions, and stakeholder communications. Build strong relationships and influence cross-functional teams to achieve business objectives. Program & Project Management Lead strategic projects focused on operational transformation, process improvement, system enhancements, and partner program evolution. Define project scope, timelines, success metrics, governance, and resource requirements. Manage risks, dependencies, stakeholder communications, and change management activities. Ensure successful project delivery aligned with business goals and measurable outcomes. Job Requirement Experience 10+ years of experience in Partner Operations, Channel Programs, Sales Operations, Business Operations, or related functions. 3+ years of people management experience leading operational teams. Experience managing partner programs, assessments, deal registration, channel operations, or partner governance activities. Proven track record of driving operational transformation, process improvement, and automation initiatives. Experience working cross-functionally with Sales, Finance, IT, Partner Organizations, and external vendors. Hands-on experience implementing workflow automation, digital transformation, AI-enabled solutions, or process modernization initiatives. Strong project and program management experience delivering complex cross-functional initiatives. Skills & Competencies Strong leadership, coaching, and team development abilities. Deep understanding of partner ecosystems, channel business models, and deal registration programs. Expertise in operational excellence, governance, process improvement, and performance management. Strong analytical and data-driven decision-making capabilities. Experience with CRM systems, reporting tools, workflow automation platforms, and analytics solutions. Excellent stakeholder management, communication, and influencing skills. Ability to thrive in a fast-paced, evolving environment while managing multiple priorities. Education Bachelor’s degree required. Advanced degree or related professional certifications preferred. At Net App, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer: Net App is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. Why You'll Thrive at Net App At Net App, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure. Net App is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security. Our culture We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do. If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one.