Customer Service Specialist

Nokia · Remote

Source and collection record

Last observed by our collector: 8 October 2026 at 11:55 pm IST. This is not a manual review or a confirmation from the employer.

Employer requisition: 34656

Job type and experience labels are automated discovery categories. The employer determines eligibility. Original experience wording was not retained separately; check the current employer page.

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Collected role description

As a 5G SA - Ericsson IMS Specialist at Nokia, you will play a crucial role in the fault management and configuration of our 5G SA Core Network. This position involves collaborating with project teams for design reviews, managing integration activities, and addressing customer issues to ensure smooth service delivery. You will be responsible for preparing and verifying system configurations, guiding team members through complex changes, and coordinating the troubleshooting process. Your expertise in Ericsson's IMS architecture, cloud-native technologies, and end-to-end call flows will be essential in driving innovation and enhancing our network capabilities.