Subject Matter Expert - Genesys CC

Orange Business · Mumbai

Source and collection record

Last observed by our collector: 8 October 2026 at 11:58 pm IST. This is not a manual review or a confirmation from the employer.

Employer requisition: ICM-589170

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Collected role description

We are seeking a Subject Matter Expert to provide escalation support for Genesys CC, focusing on design, build, and operational issues. You will ensure service delivery, audit infrastructure, and collaborate with engineering teams. Ideal candidates have hands-on Genesys Cloud experience and strong technical expertise in contact centre environments.