Process Specialist
Quest Global · Bangalore
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Last observed by our collector: . This is not a manual review or a confirmation from the employer.
Employer requisition: P-123059
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Collected role description
Job Requirements . Work closely with multiple delivery stakeholders to understand their needs. Plan, create and manage the overall Quality Assurance Plan. Participate in certification audits. Prepare and present reports and metrics to Senior Management. Collect & collate Quality metrics, Perform data analysis and identify problem areas. Support teams in performing root cause analysis. Identify quality assurance process bottleneck and suggest actions for improvement . Oversee continuous improvement projects. Updating the QA manager on the status of the process compliance, process gaps, etc. Conduct Process trainings for project teams and support groups. Escalate the project issues to the delivery management meeting so as to resolve them. Work Experience . Awareness on Quality Management standards ISO 9001: 2015 , ISO 27001 & CMMI. Familiarity with Quality Management System, its structure, intent and maintenance. Knowledge on project lifecycle management, project tracking and control. Good knowledge in Continuous improvement methodologies like Six Sigma, Lean and Kaizen. Knowledge on SDLC & Agile project Management. Excellent people management and leadership skills . Ability to work in a highly geographically dispersed organization .