Associate Product Manager / Product Manager - Fastrr - Shiprocket Careers

Experience: 1–3 years of product experience Focus: AI / LLM-powered products Roles & Responsibilities Must-Haves Strong Plus Roles & Responsibilities Own the end-to-end product lifecycle – from identifying the problem and defining the solution to launch, iteration, and scale Work closely with Engineering, Design, Data, and Business teams to build and launch AI-powered products Define product vision, requirements, user journeys, PRDs, user stories, and acceptance criteria Design and iterate on conversational and voice AI experiences, including prompts, context handling, fallbacks, and human-handoff flows Define and track AI quality metrics and evaluation frameworks to continuously improve model output and accuracy Analyse product and customer data using SQL to identify insights, opportunities, and areas for improvement Monitor key product metrics such as activation, adoption, engagement, containment, accuracy, and retention Understand and optimise AI unit economics, including per-conversation costs, usage, margins, and pricing implications Conduct user research and work with customer-facing teams to identify pain points and translate them into product opportunities Run experiments and use data-driven insights to improve product adoption and engagement Collaborate with engineering teams on technical feasibility, prioritisation, sprint planning, and execution Own product launches and measure post-launch performance to drive continuous improvement Stay updated on emerging AI/LLM capabilities, agentic workflows, RAG, and AI product trends and identify opportunities to apply them Must-Haves 1–3 years of product experience with at least one shipped AI/LLM-powered feature, preferably conversational AI or voice AI Hands-on understanding of conversational AI mechanics, including prompt design, context handling, fallback, and human-handoff flows Experience setting up AI evals and measuring output quality through accuracy, containment, or similar metrics Strong analytical skills with hands-on SQL experience and the ability to independently pull and analyse data Understanding of AI unit economics, including per-conversation costs, margin thinking, and usage-based pricing Excellent written communication skills with the ability to independently create clear product specs and PRDs Strong Plus Experience in D2C Saa S, Mar Tech, or customer engagement products Exposure to the Shopify ecosystem or app marketplaces Experience improving adoption, activation, or engagement metrics Familiarity with AI-agent frameworks or RAG, such as Lang Chain or Llama Index Job Application Form Resume* Share Job Facebook Twitter Linkedin Whatsapp reach us at [email protected] Shiprocket 416, Udyog Vihar III, Sector 20, Gurugram, Haryana 122008 Download App Products Shiprocket Shipping Shiprocket X Shiprocket Fulfillment Shiprocket Engage 360 Shiprocket Capital Shiprocket Packaging Shiprocket Checkout Shiprocket Cargo Shiprocket Omuni Shiprocket Promise Shiprocket Amplify Shiprocket Quick Delivery Boost Shiprocket Sense Features Cash on Delivery Serviceable Pin Codes API Integration Multiple Pickup Locations Print Shipping Labels Email & SMS Notifications Amazon Self-Ship All Features Partner Carrier Technology Become a Partner Resources Shipping Rate Calculator Volumetric Weight Calculator Knowledge Base Coupons FAQ’s Developers Blog Ebook Encyclopedia Videos and Podcast e Commerce Report 2023 India D2C Report Customer Stories Showcase Your Brand Company About Us Contact Us Customers Press Release Careers Investor Relations ESG © 2026 Shiprocket. All rights reserved. Privacy Policy Compliance Refund & Cancellation Policy