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Executive-Customer Complaints Management

SHRIRAM FINANCE LIMITED · Chennai

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Last observed by our collector: . This is not a manual review or a confirmation from the employer.

Employer requisition: 103

Job type and experience labels are automated discovery categories. The employer determines eligibility. Original experience wording was not retained separately; check the current employer page.

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Collected role description

Eligibility Criteria: Should have completed their Qualiflying Degree with minimum Aggregate of 50% Age should be upto 30 years Location: Chennai Experience: 3+ years in Customer Complaints Management Qualification: Any Graduates / Post Graduates. Selection Procedure: Should have excellent communication and presentation skills. Should have good knowledge of Finance & BFSI products. Should be well versed in MS Office. Job description: Handling Customer Complaints. Record and evaluate complaint submissions. Coordinate with internal departments to incorporate vital input into reports. Review and provide feedback on complaint investigation. Ensure to maintian TAT & timely processing of complaints.

Collected minimum qualification

Any Graduates / Post Graduates.

Collected experience requirement

3+ years in Customer Complaints Management