Customer Support professional

Shop Clues hiring for Senior Customer Care Professionals – (Day Shifts Only) 1. Good Communication Skills. 2. An Energetic and soft spoken professional with good listening ability. 3. Attending incoming calls, e-mails of customers and resolve or escalates Customer issues appropriately and correctly. 4. Identifying issues that impact customers and working out on implementing solutions that helps in satisfied cutomer base. 5. Manage workflow, handle escalations, proactively. 6. Participate in business meetings and help develop programs to improve the "support "processes for customers. 7. Working Knowledge of any CRM tool or well versed with basics of computers. The Key responsibility will be providing Happy Shopping Experience to all Customers of Shopclues. Back to top organization where quality is not an after thought but core to everything we do. Are you ready to join the fastest growing e Commerce company, where high work ethics, passion, high energy work environment is a normal work day. Then you have found it here. As Senior QA Manager, you will be responsible in defining/implementing quality standards guidelines, drive innovations in quality assurance, implement manual test methodologies, and implement automated testing for functional, performance and scalability testing. You will be leading a team of seasoned QA engineers and leads. You will also be instrumental in driving quality-coding practices in engineering team, review requirements to ensure its completeness, etc. An ideal candidate will possess following: 1. Bachelors in Engineering (in Computer Scirence or Information Technologies)/M.C.A 2. 2 years in QA Manager role managing a team of over 5 QA engineers and leads. 3. 2 Hands on experience in implementing automated tests using Selenium, QTP 4. Strong experience in testing web technologies preferably in J2EE/PHP/My SQL 5. Experience in performance and scalability testing is added plus. 6. Knowledge of Linux Based User Command preferable. 7. Excellent verbal and written communication skills. 8. Experience with bug tracking systems like bugzilla, mantis, Jira, etc. 9. Full understanding in software development process with prior experience in Agile or Extreme programming Methodology 10. Extremely good communications and interpersonal skills 11. Ability to collaborate across departments 12. Result oriented and ready to take ownership 13. Desire to make impact and high work ethics Shop Clues offers competitive compensation, stock options, great learning & exposure, and merit based career path. Position: Lead My SQL DBA Apply for this Position Location: Gurgaon, Delhi NCR. Want to be part of the most disruptive and fastest growing E-Commerce Company in India with world-class team, long-term vision, and tier-one VCs backing it? Are you ready to take your career to new heights in the fastest growing ecommerce company? Are you ready to manage My SQL database environment which growing at rapid speed day by day and in ever changing environment? Are you passionate about databases - how they work, how to manage them, monitor them, tune them? Do you thrive in an environment that is informal, collegial and fun? If yes, then this is the job for you. As Lead My SQL DBA, you will be responsible for monitoring, managing, and scaling Shop Clues.com production databases, implement sharding, clustering, load balancing to deliver world class scalability, performance and reliability. You will be working with engineers, architects, infrastructure teams, testing teams and senior management. An ideal candidate will possess following: 1. 2 years of experience supporting My SQL (version higher than 5.1) on Linux. 2. Ability to work with others groups to design and implement distributed My SQL architecture that will support performance and scalability needs. 3. Actively administered several production My SQL servers in a high-traffic and distributed OLTP environment, with a mix of masters and slaves replication. 4. Strong knowledge and experiences in setting up and administering My SQL replication. 5. Strong knowledge of My SQL backup, recovery and upgrade procedures. 6. Help identify slow queries and suggesting alternatives. 7. Basic knowledge of My SQL performance tuning at the My SQL server configuration level as well as SQL tuning. 8. Have written moderately complex Linux/Unix shell scripts utilizing bult-in shell variables, regular expressions, conditional expressions, functions. 9. Working knowledge of Linux/Unix tools. 10. Engineering Graduate or Equivalent Qualification. 11. Experience setting up and managing No-SQL databases like Mongo DB is plus. 12. Experience with My SQL monitoring tools is plus. Shop Clues offers competitive compensation, stock options, great learning & exposure, and merit based career path. Position: Application Architect (LAMP) Apply for this Position Location: Gurgaon, Delhi NCR. Want to be part of the most disruptive and fastest growing E-Commerce Company in India with world-class team, long-term vision, and tier-one VCs backing it? As Application Architect, you will be responsible in taking Shop Clues.com technologies to new heights of scalability and performance. You will be responsible of handling all the key aspects of Application architecture such as reviewing business goals, architect application and system design to achieve business goals, research, prototype, implement new methodology, define application development standards and guiding engineering teams to implement the standards. An ideal candidate will possess following: 1. 5 years of experience implementing complex web applications on LAMP, Java, preferably in consumer internet technologies. 2. Must have led really complex and highly scalable application development and architecture. 3. Must have extensive experience in design concepts like OOP, MVC, etc. 4. Strong understanding of query optimization and database design for highly scalable systems. 5. hands-on experience with caching concepts and technologies like varnish, APC, memcache, etc. 6. Strong understanding of 3-tier, n-tier architectures. 7. Experience in design, implementation & optimization of complex database schemas. 8. Good written and verbal communication skills, with ability to present proposals to management team. 9. Good skills in Threading, Serialization, Security, performance optimization, etc. 10. Good understanding of open-source technologies for monitoring and tuning on LAMP stack. 11. Full understanding in software development process and prior experience in Agile or Extreme programming Methodology 12. Extremely good communications and interpersonal skills 13. Ability to collaborate across departments 14. Result oriented and ready to take ownership 15. Desire to make impact and high work ethics Shop Clues offers competitive compensation, stock options, great learning & exposure, and merit based career path. Position: Database Architect (My SQL, No SQL) Apply for this Position Location: Gurgaon, Delhi NCR. Want to be part of the most disruptive and fastest growing E-Commerce Company in India with world-class team, long-term vision, and tier-one VCs backing it? As a Database Architect, you will be responsible of driving high visibility and high impact projects from start to finish. You will be responsible for Database architecture such as evaluating current implementation, design DB architecture for highly scalable systems, research, prototype, implement new methodology to database architecture. An ideal candidate will possess following: 1. 5 year of experience with My SQL with atleast 2 years of experience as Database Architect with My SQL 2. Strong understanding of database concepts and architecture. 3. Defining standards for database development, security, scalability, replication, storage and configuration management. 4. Prior experience with My SQL clustering, sharding and other scalability techniques. 5. Integration and maintenance of large databases. 6. Defining and maintaining best practices for database architecture and operations. 7. Experience in design, implementation & optimization of complex database schemas. 8. Ability to assist software engineers in optimizing overall performance of application. 9. Knowledge of latest technologies and tools available for improving the overall performance of the application. 10. Good skills in Threading, Serialization, Security, performance optimization and normalization. 11. Experience with No SQL databases is added plus. 12. Extremely good communications and interpersonal skills 13. Ability to collaborate across departments 14. Result oriented and ready to take ownership 15. Desire to make impact and high work ethics Shop Clues offers competitive compensation, stock options, great learning & exposure, and merit based career path. Position: Lead/Senior Android Software Engineer Apply for this Position Location: Gurgaon, Delhi NCR. Want to be part of the most disruptive and fastest growing E-Commerce Company in India with world-class team, long-term vision, and tier-one VCs backing it? As Lead/Senior Software Engineer, you will be responsible for developing some of the innovative and cutting edge, highly scalable applications on Android. An ideal candidate will possess following: 1. 2 years of experience in developing highly interactive APPS on android. 2. Experience in developing Android apps to work with low bandwidth networks. 3. Very good knowledge in concepts of data caching. 4. Strong understanding of user interface and UIX on android. 5. Demonstrable experience in managing medium to large project and deliver it on time and quality. 6. Must have passion for technologies and goes out of the way to keep updated with innovations in web technologies. 7. Attention to detail and ability to conceptualize a concept. 8. Full understanding in software development process and prior experience in Agile or Extreme programming Methodology 9. Extremely good communications and interpersonal skills 10. Ability to collaborate across departments 11. Result oriented and ready to take ownership 12. Desire to make impact and high work ethics 13. This role requires working directly with senior management team 14. Engineering Degree in Computer Science or Information Technologies from Top Tier engineering institute in India, USA or UK. Shop Clues offers competitive compensation, stock options, great learning & exposure, and merit based career path. Position: Web Designer Apply for this Position Location: Gurgaon, Delhi NCR. Want to be part of the most disruptive and fastest growing E-Commerce Company in India with world-class team, long-term vision, and tier-one VCs backing it? As a Graphics Designer, you will be responsible for driving high visibility and high impact projects from start to finish. You will be responsible of handling major design projects from concept design, collaborating with marketing, technology and Senior management, delivering world class and cutting edge designs for online and print. An ideal candidate will possess following: 1. Require Creative and highly innovative professional committed to pursue a long-term career in Graphic Designing with hands on exposure in Adobe Photoshop, Flash, Dreamweaver, Illustrator and Electronic Media. 2. Contribute innovative graphic artistry, evolving new style and methodology to produce highest caliber designs, utilizing most current technologies and collaborative brainstorming strategies. 3. Creative designer with unsurpassed layout skills and meticulous attention to detail having successfully handled print and electronic layout design. 4. Results driven professional with proven ability in design, and production of artwork for wide variety of printed materials such as magazines etc. 5. W3C valid XHTML and CSS plus cross browser Compatibility issues. 6. HTML as per W3 Standard keeping in mind SEO road map. Shop Clues offers competitive compensation, stock options, great learning & exposure, and merit based career path. Position: Lead – My SQL DBA Apply for this Position Location: Gurgaon, Delhi NCR. Want to be part of the most disruptive and fastest growing E-Commerce Company in India with world-class team, long-term vision, and tier-one VCs backing it? As Lead My SQL DBA, you will be responsible for monitoring, managing, and scaling Shop Clues.com production databases, performance & scalability testing and tuning of My SQL databases, implement sharding, clustering, load balancing to deliver world class scalability, performance and reliability. You will be working with engineers, architects, infrastructure teams, Testing teams and senior management on these projects. An ideal candidate will possess following: 1. Ability to work with others groups to design and implement distributed My SQL architecture that will support operational expectations. 2. Actively administered several production My SQL servers in a high-traffic and distributed OLTP environment, with a mix of masters and slaves replication. 3. Have written moderately complex Linux/Unix shell scripts utilizing bult-in shell variables, regular expressions, conditional expressions, functions. 4. Strong knowledge and experiences in setting up and administered My SQL replication. Ability to resolve replication delay and sychronization issues. 5. Strong knowledge of My SQL backup, recovery and upgrade procedures. 6. Help identify inefficient queries and suggesting alternatives. 7. Working knowledge of Linux/Unix tools. 8. Basic knowledge of My SQL performance tuning at the My SQL server configuration level as well as SQL tuning. 9. Two to three years' experience supporting My SQL in a Linux/Unix environment. 10. Engineering Graduate or Equivalent Qualification. Shop Clues offers competitive compensation, stock options, great learning & exposure, and merit based career path. Position: Lead – Network Operations Engineer Apply for this Position Location: Gurgaon, Delhi NCR. Want to be part of the most disruptive and fastest growing E-Commerce Company in India with world-class team, long-term vision, and tier-one VCs backing it? As Lead Network Operations Engineer, you will be responsible for implementing systems for monitoring, managing and troubleshooting Shop Clues production infrastructure. In this role you will be working with other members of Shop Clues.com technology team and other key-stakeholders to define requirements, prototype concepts, implement solutions and monitor its performance. Shop Clues.com is highly dynamic work environment where you will be spending a lot of time researching new technologies that will help Shop Clues to meet and exceed its business goals and ensure high-availability of the systems. An ideal candidate will possess following: 1. Worked as a Network Operation Engineer in the 24/7/365 operation. 2. Experience in Enterprise environments familiar with Monitoring, Alarm Validation, Escalation & 1st pass resolution. 3. Should have proven experience with one or more System Monitoring and Management tool. 4. Strong understanding of LINUX operating systems. 5. Exhibit strong team work qualities. 6. Provide system monitoring, analysis and reporting for an enterprise infrastructure using inbuilt and other open source technologies. 7. Excellent verbal and written communication skills. 8. Engineering or equivalent and 3-6 years of experience In Network Operations. Shop Clues offers competitive compensation, stock options, great learning & exposure, and merit based career path. Position: Lead QA Engineer Apply for this Position Location: Gurgaon, Delhi NCR. Want to be part of the most disruptive and fastest growing E-Commerce Company in India with world-class team, long-term vision, and tier-one VCs backing it? As Lead QA Engineer, you will be responsible for developing manual and automated testing strategies, executing of test plans, mentor other members of QA team, developing management dashboards for reporting software quality metrics and trending. An ideal candidate will possess following: 1. Engineering/M.C.A in Computer Science or equivalent. 2. 3 years of experience in testing, test methodologies and automation tools. 3. Must have experience of open source test automation tools. 4. Must 2 years of hands-on experience in testing web applications, preferably implemented in PHP/Java 5. Knowledge of Databases and Knowledge of Networking Concepts is preferable. 6. Knowledge of Linux Based User Command preferable. 7. Excellent verbal and written communication skills. 8. Experience with bug tracking systems like bugzilla, mantis, Jira, etc. 9. Full understanding in software development process and prior experience in Agile or Extreme programming Methodology 10. Extremely good communications and interpersonal skills 11. Ability to collaborate across departments 12. Result oriented and ready to take ownership 13. Desire to make impact and high work ethics Shop Clues offers competitive compensation, stock options, great learning & exposure, and merit based career path. Position: Senior UI Designer Apply for this Position Location: Gurgaon, Delhi NCR. Want to be part of the most disruptive and fastest growing E-Commerce Company in India with world-class team, long-term vision, and tier-one VCs backing it? As Senior UI Designer, you will be responsible for driving key initiatives in usability, user experience, design standards and guidelines, mentor other designers, work with engineers to implement the designs and standards. An ideal candidate will possess following: 1. Atleast 2 years of experience developing world class user interface for consumer internet, preferably in e Commerce. 2. Hand's on experience in web Development using HTML5, HTML, CSS, Java Script, j Query, etc.. 3. Experience in designing mobile site and mobile application is added plus. 4. Strong understanding how design impacts performance on the end users systems. 5. Good knowledge of Photoshop,Dreamweaver, Illustrator and other Designing Tools. 6. Expertise in cross browser development and Web usability and interface design knowledge. 7. Design and implement front-end business applications while working closely with developers and Business Analyst. 8. Knowledge of best practices for web-based applications and interactive designs. 9. Develop business requirements into Alluring designs to provide the users with a "WOW" Experience. 10. A strong portfolio with ability to develop the Best of the designs for Shop Clues 11. Extremely good communications and interpersonal skills 12. Ability to collaborate across departments 13. Result oriented and ready to take ownership 14. Desire to make impact and high work ethics Shop Clues offers competitive compensation, stock options, great learning & exposure, and merit based career path. Position: Senior Mobile Engineer (Android platform) Apply for this Position Location: Gurgaon, Delhi NCR. Want to be part of the most disruptive and fastest growing E-Commerce Company in India with world-class team, long-term vision, and tier-one VCs backing it? Are you ready to take your career to new heights in the fastest growing Ecommerce Company? Are you ready to make an impact in the business and productivity by developing some the most innovative technologies in mobile apps for smart phone and tablets? Are you the type who is always exploring new technologies? Are you passionate and want to be part of the mobile app revolution in India? Do you thrive in an environment that is informal, collegial and fun? If yes, then this is the job for you. As Senior Mobile Engineer for Android platform, you will be responsible for understanding, architecting and implementing Mobile apps and mobile platform at Shop Clues.com. You will be working with stakeholders, architects and engineers to deliver cutting edge mobile applications. An ideal candidate will possess following: 1. 2 years of experience developing consumer and/or enterprise APPs in Android platform. 2. Should have developed 3-4 consumer and/enterprise APPs in android platform. 3. Should have strong command in core JAVA 4. Should have strong understanding of SQLITE database 5. Strong work experience with REST APIs Shop Clues offers competitive compensation, stock options, great learning & exposure, and merit based career path. Position: Assistant Manager, Internal IT Apply for this Position Location: Gurgaon, Delhi NCR. Want to be part of the most disruptive and fastest growing E-Commerce Company in India with world-class team, long-term vision, and tier-one VCs backing it? Are you ready to be part of fastest growing ecommerce company? Are you ready to take on new projects, new scalability needs, manage internal IT infrastructure in a dynamic environment? Do you get excited to evaluate new technologies, new ideas? Do you thrive in an environment that is informal, collegial and fun? If yes, then this is the job for you. As Assistant Manager, Internal IT, you will be responsible for managing all aspects of company IT infrastructure. You will be defining policies and processes, implement monitoring solutions. Work with hardware, software and IT services companies for contract negotiations, product evaluation, and deployments. You will be managing a team IT professionals to manage Networking, desktops, laptops, LAN, WAN, firewalls, VPN, Active directory, etc. An ideal candidate will possess following: 1. 2 years of experience managing company internal IT in a small to mid sized company. 2. 4 years of IT experience. 3. Ability to lead a team of IT professionals 4. Strong understanding of networking and implementation of LAN, WAN, etc. 5. Experience implementing VPN, ISP failover strategy. 6. Strong experience in Windows and Linux platforms. 7. Experience getting new IT vendors, price negotiations, contract negotiations, etc. 8. Experience with network monitoring tools. 9. Experience implementing IT policies. 10. Very good written and verbal communication. 11. Very good project management skills. 12. Excellent team player Shop Clues offers competitive compensation, stock options, great learning & exposure, and merit based career path. Back to top Project Management Position: Project Manager Apply for this Position Location: Gurgaon, Delhi NCR. Want to be part of the most disruptive and fastest growing E-Commerce Company in India with world-class team, long-term vision, and tier-one VCs backing it? As a project manager, you will be responsible of driving high visibility and high impact projects from start to finish. As project manager at Shop Clues, you will be responsible of handling all the key aspects of project management such as identifying stakeholders, documenting business requirements, coming-up with list of deliverables, developing communication strategy for the project, managing time-line and cost, managing scope creep, and developing acceptable criteria. An ideal candidate will possess following: 1. Highly developed skills for problem solving and strategic thinking 2. MBA from a top-tier school with an engineering degree preferred 3. Excellent communication skills is a must 4. Prior experience in E-Commerce, retail, or comparison shopping preferred 5. Prior experience or training in project management preferred 6. Attention to detail 7. Ability to collaborate across departments 8. Result oriented and ready to take ownership 9. Desire to make impact and high work ethics 10. This role requires working directly with senior management team Shop Clues offers competitive compensation, stock options, great learning & exposure, and merit based career path. Back to top Program Management Position: Program Manager Apply for this Position Location: Gurgaon, Delhi NCR. Want to be part of the most disruptive and fastest growing E-Commerce Company in India with world-class team, long-term vision, and tier-one VCs backing it? As a program manager, you will be responsible of driving high visibility and high impact projects from start to finish primarily focused in engineering and product development. As program manager at Shop Clues, you will be responsible of handling all the key aspects of technology and product development such as identifying stakeholders, documenting business requirements, coming-up with list of deliverables, developing communication strategy for the project, managing time-line and cost, managing scope creep, and developing acceptable criteria. An ideal candidate will possess following: 1. Highly developed skills for problem solving and strategic thinking 2. An engineering degree preferred 3. Excellent communication skills is a must 4. Prior experience in E-Commerce, retail, or comparison shopping preferred 5. Prior experience or training in program management or product management preferred 6. Attention to detail 7. Ability to collaborate across departments 8. Result oriented and ready to take ownership 9. Desire to make impact and high work ethics 10. This role requires working directly with senior management team Shop Clues offers competitive compensation, stock options, great learning & exposure, and merit based career path. Back to top Marketing Position: Sr. Web/Graphic Designer Apply for this Position Location: Gurgaon, Delhi NCR. 1. Require creative and highly innovative professional committed to pursue a long-term career in Graphic Designing with hands on exposure in Adobe Photoshop, Flash, Dreamweaver, Illustrator, Coral Draw and Electronic Media. 2. As a Graphics Designer, you will be responsible for driving high visibility and high impact projects from start to finish. You will be responsible of handling major design projects from concept design, collaborating with marketing, technology and senior management, delivering world class and cutting edge designs for online and print. 3. Responsible for making Banners, Newsletters, Mailers, Web UI, artworks for print etc 4. Contribute innovative graphic artistry, evolving new style and methodology to produce highest caliber designs, utilizing most current technologies and collaborative brainstorming strategies. Skillset 1. Minimum of 2 years design experience. Exceptionally talented and creative candidates with less experience are welcome too 2. Ability to apply visual design principles, information design, typography, color theory, graphic design, page layout, graphic imagery and iconography 3. Master of Adobe Creative Suite (In Design, Photoshop, Illustrator) and other design authoring tools 4. HTML5, HTML, Java Script, web design, UI design, Mobile Design. 5. Possesses a strong online portfolio of well-produced graphic design work 6. Understanding of HTML development and web programming 7. Knowledge of W3C valid XHTML and CSS plus cross browser compatibility 8. Working knowledge of Rich Media creatives Position: Manager Loyalty Marketing Apply for this Position Location: Gurgaon, Delhi NCR. Key Responsibilities Email Marketing 1. Create, Manage, Execute Email marketing campaigns with the help of Creative designers 2. Own and execute EDM Strategy 3. Manage Relationship with ESPs 4. Track key engagement metrics and grow Revenue from Email Channel 5. Measure the reach, scale and effectiveness of marketing campaigns using analytics 6. Lead Customer Segmentation and Personalization initiatives SMS Marketing 1. Create, Monitor and Optimise Campaigns on Mobile SMS Internal Loyalty Program 1. Manage and innovate Clues Bucks Program Skill- set & Knowledge base 1. Excellent Written, Spoken communication skills 2. Good Analytical skills 3. Familiarity with atleast one of the below mentioned softwares will be a plus Web Analytics tools - Google Analytics Email marketing softwares Position: Manager/Sr. Manager-Affiliate & Alliances Apply for this Position Location: Gurgaon, Delhi NCR. 1. Managing affiliate business which is through direct publishers or through affiliate networks to increase traffic, transactions, brand presence. 2. Creating new alliances and managing existing ones to increase Business for the company, supporting them with various innovative campaigns. 3. Liaison with external partners in form of managing the key accounts of Affiliates & Alliances. 4. Creating and implementing monthly marketing plan for affiliates and alliances and managing a strong relationship with clients with effective ROI 5. Strong analysis of campaigns by means of creating various reports and there analysis and using Analytical tools like Google Analytics and other tools like MS- Excel to measure the performance of the campaigns and optimize them efficiently. 6. Running online campaigns like exciting deals, special offers and promotional activities etc. for improving affiliate and alliance business. 7. Managing assigned new marketing projects 8. Work closely with the content, design, production, quality assurance and IT teams to ensure right implementation of various marketing projects. Work closely with the content, design, production, quality assurance and IT teams to ensure right implementation of various marketing projects. Position: Trainer Apply for this Position Location: Gurgaon, Delhi NCR. 1. Developing and designing training modules, and Induction Programmes 2. Identifying training and development needs within an organization 3. Designing and expanding training and development programmes based on both the organization’s and the individual's needs 4. Preparing Monthly Calendar in sync with Quality and Operations requirement 5. Mapping Training with Employees’ KRAs and KPIs 6. Devising individual learning plans and measuring effectiveness 7. Monitoring and reviewing the progress of trainees 8. Identifying training requirements with line managers 9.Encourage individual learning through clear communication of learning points, the use of appropriate facilitation style and effective use of learning aids during the session. 10. Organizing coaching plans across floor Position: Assistant Manager-Affiliate & Alliances Apply for this Position Location: Gurgaon, Delhi NCR. 1. Managing affiliate business which is through direct publishers or through affiliate networks to increase traffic, transactions, brand presence. 2. Creating new alliances and managing existing ones to increase Business for the company, supporting them with various innovative campaigns. 3. Liaison with external partners in form of managing the key accounts of Affiliates & Alliances. 4. Creating and implementing monthly marketing plan for affiliates and alliances and managing a strong relationship with clients with effective ROI. 5. Strong analysis of campaigns by means of creating various reports and there analysis and using Analytical tools like Google Analytics and other tools like MS- Excel to measure the performance of the campaigns and optimize them efficiently. 6. Running online campaigns like exciting deals, special offers and promotional activities etc. for improving affiliate and alliance business. 7. Managing assigned new marketing projects. 8. Work closely with the content, design, production, quality assurance and IT teams to ensure right implementation of various marketing projects. Position: Paid Search Manager Apply for this Position Location: Gurgaon, Delhi NCR. Shop Clues looking for experienced and Hands-on Paid Search professional. 1.Paid search Manager will be responsible for increasing website traffic through latest available web marketing tools. 2. Good knowledge of Google Adwords, SEO/SEM, and Google Analytics. 3. Good Analytical Skills as well as problem solving Skills. 4. Experience of managing Ad -Campaigns on the major search engines like Google, Yahoo, and MSN. Hiring and driving agencies and tools for managing search campaigns. 5. Manage Relationships with Search Engine Partners 6. Identifying and developing processes to stay on top in online search results. 7. A highly Data Driven professional, with good knowledge of presentation and reporting. Position: Web Analytics Manager Apply for this Position Location: Gurgaon, Delhi NCR. Shop CLues looking for smart and Dynamic web analytics Manager for its Gurgaon Office. 1. Web analytics manager will be responsible for Traffic Analysis, pricing Analysis, and Statistical Analysis. 2. Guide the enterprise to greater heights with knowledge on latest technologies in e-Commerce &Web Analytics. 3. He will be responsible for Market Research, strategical and competitive analysis. 4. Good knowledge of Google analytics. 5. Good knowledge of web reporting tools. 6. Good experience with web optimization tool like com Score and alixa ranking. 7. Should be able to do Merchant acquisition Analysis. 8. A highly data driven professional, with advanced knowledge of Microsoft Excel. 9. Should have good knowledge in Lead Management Systems and e-Commerce. Nice to have: knowledge of SQL or any other Databases. Position: Manager Corporate Communication Apply for this Position Location: Gurgaon, Delhi NCR. Want to be part of the most disruptive and fastest growing E-Commerce Company in India with world-class team, long-term vision, and tier-one VCs backing it? As a Manager Corporate Communications, you will be responsible for all type of communication with media. An idea candidate should live, breath, and sleep with corporate communication as a career choice. Someone who can see press able events or formal announcements from any major development at the company e.g. new product release, fund raising, key hiring, strategic alliances, new innovations etc. An ideal candidate will possess following: 1. 2 to 5 years of progressive career in corporate communications 2. Prior experience in PR firm or corporate communication in a leading corporation a must 3. Excellent oral and written communication skills 4. Established media/press rolodex 5. Degree is public relations, marketing or mass communication preferred 6. Ability to take ownership and high work ethics 7. High energy and result oriented Shop Clues offers competitive compensation, stock options, great learning & exposure, and merit based career path. About Shop Clues Founded in July 2011 in Silicon Valley, Shop Clues.com is India's first and the largest managed marketplace. Shop Clues is among the fastest growing E-Commerce destinations in India. Renowned Wall Street Internet analyst Sandeep Aggarwal along with a core team from Silicon Valley founded Shop Clues. Shop Clues core team has more than 75 years of combined experience in Internet, technology and retail primarily in Silicon Valley with some of the best in breed companies such as Microsoft, e Bay, Nordstrom, Oracle etc. At Shop Clues, innovation, creativity and customer centric approach is always welcome. We are passionate about building online consumer technologies, enabling SMBs/brands to sell online, and offering second to none online shopping experience to customers. Shop Clues.com is fun, collegial, casual, non-hierarchical and high-energy environment. At Shop Clues.com you can deliver the best work of your career without having to deal with anything we typically do not like e.g. work politics, delays, biases or slowness. We believe that the best online shopping experience can be built only with the most customer centric and passionate people. If this sounds like you - we want you. Send us your resume at career@Shop Clues.com Position: Manager Events Apply for this Position Location: Gurgaon, Delhi NCR. Want to be part of the most disruptive and fastest growing E-Commerce Company in India with world-class team, long-term vision, and tier-one VCs backing it? As a Manager Events, you will be responsible from planning to execution all type of corporate events, conferences etc. targeted towards to various stakeholders. You will be responsible of coming up with event plan, event agenda, schedule, venue, vendors, content etc. An ideal candidate will possess following: 1. 2 to 5 years of progressive career in event planning and management. 2. Strong BTL experience including events, road shows, or industry conference must. 3. Prior experience with an event management or event management in corporate preferred 4. Establish rolodex with events partners, event managers, and agencies 5. Ability to manage external agencies and vendors 6. Good communication skills 7. Skills in event planning, execution and project management 8. Prior experience in marketing, collateral development, and branding a plus. Shop Clues offers competitive compensation, stock options, great learning & exposure, and merit based career path. About Shop Clues Founded in July 2011 in Silicon Valley, Shop Clues.com is India's first and the largest managed marketplace. Shop Clues is among the fastest growing E-Commerce destinations in India. Renowned Wall Street Internet analyst Sandeep Aggarwal along with a core team from Silicon Valley founded Shop Clues. Shop Clues core team has more than 75 years of combined experience in Internet, technology and retail primarily in Silicon Valley with some of the best in breed companies such as Microsoft, e Bay, Nordstrom, Oracle etc. At Shop Clues, innovation, creativity and customer centric approach is always welcome. We are passionate about building online consumer technologies, enabling SMBs/brands to sell online, and offering second to none online shopping experience to customers. Shop Clues.com is fun, collegial, casual, non-hierarchical and high-energy environment. At Shop Clues.com you can deliver the best work of your career without having to deal with anything we typically do not like e.g. work politics, delays, biases or slowness. We believe that the best online shopping experience can be built only with the most customer centric and passionate people. If this sounds like you - we want you. Send us your resume at career@Shop Clues.com Position: Marketing Manager Apply for this Position Location: Gurgaon, Delhi NCR. Shop Clues Looking for Dynamic Marketing Manager a go getter and with good proven record. 1. A professional with experience in dealing with advertising agencies, print media, event management companies and activation agencies. 2. Experience in developing collateral, branding, and other marketing material. 3. Good understanding of print media, outdoor, and events. 4. Understanding of TV and radio media preferred but not required. 5. Prior experience in PR preferred. 6. Excellent communication skills. 7. Contact database or relationship with printers, advertising agencies, and event managers preferred. 8. An effective communicator & team leader with strong analytical, problem solving & organizational abilities. Position: Online Marketing Manager Apply for this Position Location: Gurgaon, Delhi NCR. 1. Online Marketing Manager will be responsible for setting strategies for website development and growth based on traffic & SEO. 2. Conceptualize, Execute and Manage Social Media Marketing initiatives, CPC campaigns, E-mail Marketing,Online Deals&Promotions,Coupons and Viral Marketing. 3. Traffic building across product verticals using analytics to map, analyze user data, interpret onlineusers behavior, and measuring ROI across the digital media. 4. Setting strategies and managing SEM, PPC, Affiliate marketing, Online Branding & PR, Lead Generation, Blogs, Forums, Webinars, Mobile marketing to achieve higher page views and unique visitors. 5. Work closely with the content, design, production, quality assurance and IT teams to ensure a high-quality customer experience. 6. Managing media buying and tracking online campaigns. 7. Identify, Execute and Manage potential business alliances. 8. Identifying high-growth and high-revenue opportunities and taking a lead on executing them. 9. Ensuring growth of traffic, revenue, conversion rate and revenue per visitor (RPV). Position: E-mail Marketing Apply for this Position Location: Gurgaon, Delhi NCR. 1. Email Marketing Analyst will be responsible for the production of email marketing communications with customers and merchants. 2. The analyst should be well versed with email marketing platforms and strategies and work closely with their company's graphic design, product development and marketing teams to create visually appealing email templates, effective landing pages and other online messaging for various audiences. 3. The analysts should also utilize measurement tools and computer software to create mass email campaigns, track open and delivery rates, and monitor subscriptions according to spam regulations. 4. SEO and SEM activities. 5. Business promotions, representing the organization in market with various online skills. 6. Endorsing the website , catalog and other web services in offering. Position: Manager Deals & Promotions Apply for this Position Location: Gurgaon, Delhi NCR. Shop Clues looking for sharp and dynamic Manager with an eye for detail. 1. The Manager will be responsible for setting strategies for website development and growth based on traffic & SEO. 2. Conceptualize, Execute and Manage Social Media Marketing initiatives, CPC campaigns, E-mail Marketing,Online Deals&Promotions,Coupons and Viral Marketing. 3. Traffic building across product verticals using analytics to map, analyze user data, interpret online users behavior, and measuring ROI across the digital media. 4. Setting strategies and managing SEM, PPC, Affiliate marketing, Online Branding & PR, Lead Generation, Blogs, Forums, Webinars, Mobile marketing to achieve higher page views and unique visitors. 5. Work closely with the content, design, production, quality assurance and IT teams to ensure a high-quality customer experience. 6. Managing media buying and tracking online campaigns. 7. Identify, Execute and Manage potential business alliances. 8. Identifying high-growth and high-revenue opportunities and taking a lead on executing them. 9. Ensuring growth of traffic, revenue, conversion rate and revenue per visitor (RPV). Position: Campaign Manager Apply for this Position Location: Gurgaon, Delhi NCR. Shop Clues is looking for dynamic and enthusiastic Marketing Executives with inclination in e-commerce and online services. 1. Managing online promotion campaigns. 2. Creating, Managing and Promoting new deals. 3. Coordinating with creative team, product team and Technology team to drive online campaigns. 4. Monitoring effectiveness of sales and performance of the campaigns. 5. Identify and engage new prospects to expand the existing online marketing strategies. 6. Optimum utilization of monthly marketing budget in various marketing activities. 7. Single point of contact for content creation working with the Branding and Product Marketing team while sharing best practices 8. Strong proficiency of Excel, Data gathering and reporting methodologies 9. Very good interpersonal skills. 10. Good analytical skills and active research skills. 11. Candidates from any premium institute may apply. Position: Content Writer Apply for this Position Location: Gurgaon, Delhi NCR. 1. Ability to research on any particular subject. Adept at using the Internet for searching information to facilitate independent writing. 2. Strong communication and excellent command over English language. 3. Effective writing. Capability to develop unique and efficient content in the online environment. 4. Prior experience of working for e-commerce clients is beneficial but not mandatory. 5. Strong editing and proofreading skills. 6. Excellent interpersonal aptitude. 7. Personnel willing to build up their career in E-commerce domain. Candidate with flair for writing and aim to provide wonderful shopping experience to all Shop Clues customers. Shop Clues require sharp Content Writers for its team in India. Position: Lead Database Marketing Apply for this Position Location: Gurgaon, Delhi NCR. This is an exciting opportunity for a Database expert to join India's First Managed Market Place and to assist in the deployment and enhancement of ongoing Marketing Strategies. 1) Lead and coordinate key database marketing projects including Client Contact Initiatives, and audience management. 2) Promote and spearhead marketing automation as a major transformational effort that drives enhanced results. 3) Provide database marketing consulting and leadership to peers and merchants to increase the impact and contribution to database marketing. 4) Spearhead analysis and reporting of historic and current marketing campaigns. 5) Understand and integrate diverse data sources into coherent views to provide customer-centric analyses and enable data-driven marketing program design. 6) Ensure the highest quality customer and market information is used in creating marketing demand programs. 7) Demonstrate deep understanding of campaign process and assists/manages team with campaign planning requirements, tracking data quality. 8) Lead, educate and mentor other teams on country specific dynamics and local requirements to ensure high levels of support and service for in house Marketing and Product teams. 9) Advice required levels of Database resources as business requirements and changes. 10) Understands, promotes and utilizes predictive modeling in execution efforts, and tests results to drive continuous improvement. 11) Communicate effectively in a matrix environment, ensuring complex database topics are easy to understand by entire marketing and communications team. 12) Represent and promote Database Marketing best practices and capabilities to improve results. Back to top Business Development Position: Category Manager Apply for this Position Location: Gurgaon, Delhi NCR. Want to be part of the most disruptive and fastest growing E-Commerce Company in India with world-class team, long-term vision, and tier-one VCs backing it? As a category manager you will be responsible for managing one or a few categories. The category manager role you will have P&L responsibility for one or a few categories. The category manager role includes market analysis, competitive analysis, marketing sizing, inventory hole, pricing hole, merchant relationship, category merchandizing, and category issues management. An ideal candidate will possess following: 1. Highly developed skills for problem solving and strategic thinking 2. MBA from a top-tier school with an engineering degree preferred 3. Excellent communication skills is a must 4. Prior experience in E-Commerce, retail, or comparison shopping preferred 5. Excellent grip on numbers and goals 6. Attention to detail 7. Ability to collaborate across departments 8. Result oriented and ready to take ownership 9. Desire to make impact and high work ethics 10. This role requires working directly with senior management team Shop Clues offers competitive compensation, stock options, great learning & exposure, and merit based career path. About Shop Clues Founded in July 2011 in Silicon Valley, Shop Clues.com is India's first and the largest managed marketplace. Shop Clues is among the fastest growing E-Commerce destinations in India. Renowned Wall Street Internet analyst Sandeep Aggarwal along with a core team from Silicon Valley founded Shop Clues. Shop Clues core team has more than 75 years of combined experience in Internet, technology and retail primarily in Silicon Valley with some of the best in breed companies such as Microsoft, e Bay, Nordstrom, Oracle etc. At Shop Clues, innovation, creativity and customer centric approach is always welcome. We are passionate about building online consumer technologies, enabling SMBs/brands to sell online, and offering second to none online shopping experience to customers. Shop Clues.com is fun, collegial, casual, non-hierarchical and high-energy environment. At Shop Clues.com you can deliver the best work of your career without having to deal with anything we typically do not like e.g. work politics, delays, biases or slowness. We believe that the best online shopping experience can be built only with the most customer centric and passionate people. If this sounds like you - we want you. Send us your resume at career@Shop Clues.com Position: Category Account Manager Apply for this Position Location: Gurgaon, Delhi NCR. Shop Clues is looking for a highly enthusiastic professional to cater its esteemed Merchants And help in identifying new pool of merchants in various Categories on Pan India Basis. 1) Relationship Management: Single point of contact for all merchants to achieve quality product and service norms by resolving their service related critical issues. 2) Catalog Management: Help in managing the catalog for all categories and recommending new categories as per e-commerce Dynamics. 3) Making an in-depth analysis of the technical expertise required to fulfill the requirement. 4) Establish and maintain harmonious work relationships with Merchants. 5) Responsible for new Merchant Acquisition and building pipeline. 6) Coordinating with Shop Clues merchants with marketing and sales promotion activities. 7) Coordinating with developers, designers to post best of the product images and enhance the aesthetic of the website. 8) Closely working with Business Development team to acquire new merchants and retain current merchants of Shop Clues. 9) To act as a brand manager and managing portfolios of various prestigious Brands. Shop Clues is looking for Category Account Management (CAMs) for multiple categories, including: 1. Gaming Toy/Sporting Goods 2. Kids 3. Health & Wellness 4. Beauty ,Fragrances 5. Gifts,Flowers, Pet Supplies 6. Jewellery 7. Auto Accessories 8. Books,Office Supplies, Party Supplies Position: Telesales Executive Apply for this Position Location: Gurgaon, Delhi NCR. Shop Clues hiring smart, Target oriented and energetic telesales executive. 1) Regular process of tele-calling from the given database. 2) Generating Leads and Follow ups until maturity, consistent in performance and achieving targets. 3) Should be fluent in speaking English. 4) Previous experience in Telecalling would be preferred. 5) Day Shift operations. 6) Good Listening Skills & good convincing skills. 7) Personnel having flair for sales. Position: Business Development Manager (Merchant Acquisition) Apply for this Position Location: Gurgaon/Mumbai/Jaipur 1) To acquire merchant/retailers/sellers to set shop on Shop Clues.com 2) Build and maintain database of online & offline retailers & Brands on PAN INDIA basis. 3) Fixing Meeting, presentation with Merchants/sellers. 4) Coordinating with the in house teams for Merchant On boarding. 5) Work with the Web analyst to measure and maintain the accuracy/Quality of dashboards Catalog and success metrics. 6) Responsible for understating Merchants overall strategic goals and translating these into strategies for consumer acquisition, conversion and retention. 7) Ability to gain the respect and trust of Merchants, to help position Shop Clues as a strategic business partner for key retailers. 8) Responsible for identifying new merchants with his/her respective Social network. 9) Analyze website traffic and provide recommendations, Conduct regular checks on the performance of Merchants Catalog. 10) Coordinating with appropriate teams to manage online advertising, banner campaigns, text links and social media programs for different Merchants. Position: Executive Merchant Operations Apply for this Position Location: Gurgaon, Delhi NCR. Shopclues hiring smart executives with interest in e-commerce and strong coordination and follow up skills. 1) Responsible for product availability confirmation with merchants. 2) Coordinating with merchants for day to day logistics operations. 3) Involve in Inventory planning, estimating weekly as well as monthly material requirements 4) Negotiating drop ship programs with many suppliers to fulfill customer orders. 5) Preparing MIS and procuring the orders and handling the after-sales queries. 6) Coordinating with other departments for the product range in terms of new launches, price update, making product sold out which are not available in stock. 7) Managing of Returns of defective inventory. 8) Monitor warehouse pullouts and dispatches. 9) Responsible for overseeing all order processing and scheduling. 10) Manage vendor relationships and assist in building effective partnerships. Minimum 2 years of experience in retail/online/e-commerce industry. Excellent internal customer service abilities Familiarity with any database and query reporting tools to prepare and extract data from the leading ERP solutions. Should have good working knowledge of excel. Back to top Strategy Position: Associate Pricing Apply for this Position Location: Gurgaon, Delhi NCR. Want to be part of the most disruptive and fastest growing E-Commerce Company in India with world-class team, long-term vision, and tier-one VCs backing it? As an associate pricing, you will be responsible of doing market wide pricing analysis so that Shop Clues as a marketplace remains highly competitive in terms of pricing. Your job will include weekly and monthly pricing analysis by products, categories and merchants. You will be responsible of doing research on pricing across the Web, compile critical pricing data, and make pricing recommendations to feed into category management. Candidate will also be responsible of highlighting category holes in addition to pricing holes. An ideal candidate will possess following: 1. Highly developed skills for problem solving and strategic thinking 2. MBA from a top-tier school with an engineering degree preferred 3. Excellent communication skills is a must 4. Prior experience in E-Commerce, retail, or comparison shopping preferred 5. Understanding of technology, data extraction, or crawlers is big plus 6. Attention to detail 7. Course work in pricing preferred 8. Ability to collaborate across departments 9. Result oriented and ready to take ownership 10. Desire to make impact and high work ethics 11. This role requires working directly with senior management team Shop Clues offers competitive compensation, stock options, great learning & exposure, and merit based career path. Position: Associate Strategy & Analytics Apply for this Position Location: Gurgaon, Delhi NCR. Want to be part of the most disruptive and fastest growing E-Commerce Company in India with world-class team, long-term vision, and tier-one VCs backing it? As an associate strategy and analytics, we are looking for a highly analytically driven mind. We are looking for a math/statistics wizard who knows the art & science of data analysis and presenting the data so that it is simple, visually appealing and actionable. Someone who can live, breathe and speak numbers and data analysis. Identify what has to be analyzed and why and then create a data analytics approach including data collection, data analysis using statistical techniques, and presenting the key findings. Candidate should be able to analyze data from disparate sources and then turn it into strategic advantage. An ideal candidate will possess following: 1. A degree or strong inclination in statistics and mathematics 2. Highly developed skills for problem solving and strategic thinking 3. MBA from a top-tier school with an engineering degree 4. Excellent communication skills 5. Result oriented and ready to take ownership 6. Ability to collaborate across departments 7. Prior experience in E-Commerce, retail, or FMCGs preferred 8. Ability to synthesize data and present in actionable manner 9. This role requires working directly with senior management team Shop Clues offers competitive compensation, stock options, great learning & exposure, and merit based career path. Position: Associate Market & Competitive Analysis Apply for this Position Location: Gurgaon, Delhi NCR. Want to be part of the most disruptive and fastest growing E-Commerce Company in India with world-class team, long-term vision, and tier-one VCs backing it? As an associate competitive analysis, you will be responsible of doing market and competitive analysis for the Indian E-Commerce industry. You jobs will include monthly competitive analysis to track competitors across various parameters including core offering, catalog, pricing, delivery, payments, and other aspects. You will also do market analysis in terms of size, growth rate, segmentation, regulatory framework, adoption curve, growth drivers, profitability drivers, growth impediments etc. An ideal candidate will possess following: 1. Highly developed skills for problem solving and strategic thinking 2. MBA from a top-tier school with an engineering degree 3. Excellent communication and presentation skills 4. Result oriented and ready to take ownership 5. Prior experience in E-Commerce, retail, or FMCGs preferred 6. Ability to synthesize data and present in actionable manner 7. Prior research or analysis background is preferred 8. This role requires working directly with senior management team Shop Clues offers competitive compensation, stock options, great learning & exposure, and merit based career path. Shop Clues.com is fun, collegial, casual, non-hierarchical and high-energy environment. At Shop Clues.com you can deliver the best work of your career without having to deal with anything we typically do not like e.g. work politics, delays, biases or slowness. We believe that the best online shopping experience can be built only with the most customer centric and passionate people. If this sounds like you - we want you. Position: Associate Marketing Research Apply for this Position Location: Gurgaon, Delhi NCR. Want to be part of the most disruptive and fastest growing E-Commerce Company in India with world-class team, long-term vision, and tier-one VCs backing it? We are looking to hire an associate marketing research to develop more insights into buyer behavior and demographics. An ideal candidate should have work in marketing research or statistical analysis or product planning roles.You will have the opportunity to engage directly with customers to understand their pain points and unmet needs, drive research assignments to gain new insights and validate hypotheses. An ideal candidate will possess following: 1. Highly developed skills for problem solving and strategic thinking 2. MBA from a top-tier school with an engineering degree 3. Excellent communication skills 4. Result oriented and ready to take ownership 5. Prior experience in E-Commerce, retail preferred, FMCG, or marketing research preferred 6. This role requires working directly with senior management team Shop Clues offers competitive compensation, stock options, great learning & exposure, and merit based career path. Back to top Fulfillment Position: Manager Reverse Logistics Apply for this Position Location: Gurgaon, Delhi NCR. Want to be part of the most disruptive and fastest growing E-Commerce Company in India with world-class team, long-term vision, and tier-one VCs backing it? As a manager reverse logistics you will be responsible for all aspects of reverse logistics. You will be responsible of improving reverse logistics processes, dealing with 3PL partners, and managing reverse logistics SLAs. You should be a good people manager as this role requires leading a team of experience fulfillment executives. An ideal candidate will possess following: 1. Maintaining and improving overall operational and departmental efficiencies around reverse logistics 2. Interface cross-functionally at all levels within the divisions of the company, For Example Customer Support, third party logistics providers and fulfillment Center etc 3. Timely inspection of Returns and liability assignment and follow ups with Couriers, Insurance Agencies, Merchants etc 4. Oversee day-to-day operations of managing Returns to Merchants within SLA 5. Manage up to date stockroom inventory, salvage & returns 6. Develop and ensure that established policies, rules and regulations and procedures are followed 7. Improve the safety performance in the facility 8. Drives costs savings with a focus on Visibility, Variability and Velocity 9. Provides proactive communications and solutions for distribution issues. Shop Clues offers competitive compensation, stock options, great learning & exposure, and merit based career path. About Shop Clues Founded in July 2011 in Silicon Valley, Shop Clues.com is India's first and the largest managed marketplace. Shop Clues is among the fastest growing E-Commerce destinations in India. Renowned Wall Street Internet analyst Sandeep Aggarwal along with a core team from Silicon Valley founded Shop Clues. Shop Clues core team has more than 75 years of combined experience in Internet, technology and retail primarily in Silicon Valley with some of the best in breed companies such as Microsoft, e Bay, Nordstrom, Oracle etc. At Shop Clues, innovation, creativity and customer centric approach is always welcome. We are passionate about building online consumer technologies, enabling SMBs/brands to sell online, and offering second to none online shopping experience to customers. Shop Clues.com is fun, collegial, casual, non-hierarchical and high-energy environment. At Shop Clues.com you can deliver the best work of your career without having to deal with anything we typically do not like e.g. work politics, delays, biases or slowness. We believe that the best online shopping experience can be built only with the most customer centric and passionate people. If this sounds like you - we want you. Send us your resume at career@Shop Clues.com Position: Warehouse Manager/Assistant Warehouse Manager Apply for this Position Location: Gurgaon, Delhi NCR. 1) Check and verify shipping records, address problems with inventory control. 2) Maintaining and improving overall operational and departmental efficiencies. 3) Interface cross-functionally at all levels within the divisions of the company, For Example freight forwarders, third party providers and government agencies. 4) Ensure proper compliance and adherence to all appropriate health and safety regulations and cleanliness requirements are followed both with regards for personal and inventory safety. 5) Participates on divisional management teams and provides direct support to the divisions. 6) Oversee day-to-day operations of finished goods and raw material warehouse. 7) Responsible for administrative functions such as budgeting, equipment and liaison to Customer Service. 8) Act as logistics facilitator to ensure that all elements of the domestic and international distribution process are coordinated to meet customer requirements in a timely manner with high quality. 9) Develop and ensure that established policies, rules and regulations and procedures are followed. 10) Coordinate with required department heads about sales, purchase, production and record control, so that warehouse activities runs in coordinated and smooth manner. 11) Keep stock control systems up to date and planning for future capacity requirements. 12) To look after short duration projects relating to transportation, logistics, export regulations, and other related functions. 13) Improve the safety performance in the facility. 14) Drives costs savings with a focus on Visibility, Variability and Velocity. 15) Provides proactive communications and solutions for distribution issues. Position: Data Operator Fulfillment Apply for this Position Location: Gurgaon, Delhi NCR. Shop Clues Hiring for smart and energetic Data Operator, candidate available to work in flexible timing's. 1. Maintaining data entry, receiving, timely delivery of goods, shipment loading and transferring details into system. 2. Maintain Inventory report, IN/OUT status report. 3. Responsible to complete the work in the specified deadline. 4. Responsible to give the daily status of work or entries which are done throughout the working hours. 5. To maintain and prepare different reports as per requirements. 6. Daily reporting to superior and verified work after completion. 7. Dispatches of materials. 8. Physical counting of stock and re-conciliation. 9. Inventory & store activities. 10. Arrangement of transportation & follow-up 11. Documentation & filling for all entries made. Back to top Catalog Management Position: Manager Catalog Operations Apply for this Position Location: Gurgaon, Delhi NCR. Want to be part of the most disruptive and fastest growing E-Commerce Company in India with world-class team, long-term vision, and tier-one VCs backing it? As a Manager Catalog Operations, your primary responsibility is to manage all aspects of catalog creation & expansion either via Shop Clues in-house catalog team or via third party merchant. You will be responsible of managing a team of catalog analysts and provide leadership for cataloging to ensure high thru-puts, SLA and Quality of our Product Catalog. The person should be a good people manager with a strong process orientation. You and your team will also be the primary contact for merchants and internals teams for all catalog related issues and their resolutions. You should have ability to work with the senior management to give feedback on the pain points of catalog operation processes so that it can be iteratively improved. You will also be responsible for creation of catalog related MIS, Reporting for different stakeholders. At least 3 to 4 years of experience in similar type of role. An ideal candidate will possess following: 1. Prior experience in managing catalog creation and operations in an e-commerce company 2. Managing merchant and customer support questions around catalog backlog & quality 3. Open for communication with respective operational departments and merchants 4. Personnel with Eye for details 5. Zeal to learn and understand new technologies and processes 6. Compiling and clearing backlogs within required timeframe 7. Knowledge of e-commerce and retail industry would be an added advantage 8. Good Interpersonal and communication skills, tactful handling of sensitive, confidential issues; ability to resolve complaints and timely completion of executive-level reports and presentation 9. Inclination towards Technology – preferred 10. Ability to manage a team Shop Clues offers competitive compensation, stock options, great learning & exposure, and merit based career path. About Shop Clues Founded in July 2011 in Silicon Valley, Shop Clues.com is India's first and the largest managed marketplace. Shop Clues is among the fastest growing E-Commerce destinations in India. Renowned Wall Street Internet analyst Sandeep Aggarwal along with a core team from Silicon Valley founded Shop Clues. Shop Clues core team has more than 75 years of combined experience in Internet, technology and retail primarily in Silicon Valley with some of the best in breed companies such as Microsoft, e Bay, Nordstrom, Oracle etc. At Shop Clues, innovation, creativity and customer centric approach is always welcome. We are passionate about building online consumer technologies, enabling SMBs/brands to sell online, and offering second to none online shopping experience to customers. Shop Clues.com is fun, collegial, casual, non-hierarchical and high-energy environment. At Shop Clues.com you can deliver the best work of your career without having to deal with anything we typically do not like e.g. work politics, delays, biases or slowness. We believe that the best online shopping experience can be built only with the most customer centric and passionate people. If this sounds like you - we want you. Send us your resume at career@Shop Clues.com Position: Catalog Analyst Apply for this Position Location: Gurgaon, Delhi NCR. Shop Clues hiring for smart and analytical professionals for Catalog Management. 1) Working as an Analyst for Shopclues online Catalog. 2) Creating and updating of product Catalog for Shop Clues as per requirement. 3) Managing the process of Catalog Refining (Descriptions/price/images/ latest updates) as per requirements. 4) Good Communication and interpersonal skills. 5) Well versed with internet, E-commerce, and basic computer Terminologies. 6) Smart and Internet savvy person. Any Graduate, any stream, any specialization, candidate willing to build up their career in Internet Technologies and E-commerce domain. Back to top Billing & Payment Operations Position: Manager Billing & Payment Operations Apply for this Position Location: Gurgaon, Delhi NCR. Want to be part of the most disruptive and fastest growing E-Commerce Company in India with world-class team, long-term vision, and tier-one VCs backing it? Primary responsibility for a Manager Billing & Payments Operations is to ensure timely and accurate payments to our merchants as per Shop Clues payment cycle and policies. The person should be a good people manager with a strong process orientation. He and his team will also be the primary contact for all billing and payment related issues and their resolution. He should have ability to work with the senior management to give feedback on the pain points of billing and payment processes so that it can be iteratively improved. He will be responsible for creation of Billing related MIS, Reporting and reconciliations for different stakeholders. At least 4 years of experience in similar type of role An ideal candidate will possess following: 1. Managing Merchant Payment Services operations 2. Managing merchant payables and adjustments as per business requirements 3. Responsible for refunds arising out of various online transactions 4. Managing Debit and Credit Notes with merchants 5. Open for communication with respective operational departments and third party merchants 6. Personnel with Eye for details 7. Zeal to learn and understand new technologies and processes 8. Compiling and closing accounting transaction within required timeframe 9. Knowledge of e-commerce and retail industry would be an added advantage 10. Good Interpersonal and communication skills, tactful handling of sensitive, confidential issues; ability to resolve complaints and timely completion of executive-level reports and presentation 11. Inclination towards Technology – preferred 12. Ability to manage a team. Shop Clues offers competitive compensation, stock options, great learning & exposure, and merit based career path. About Shop Clues Founded in July 2011 in Silicon Valley, Shop Clues.com is India's first and the largest managed marketplace. Shop Clues is among the fastest growing E-Commerce destinations in India. Renowned Wall Street Internet analyst Sandeep Aggarwal along with a core team from Silicon Valley founded Shop Clues. Shop Clues core team has more than 75 years of combined experience in Internet, technology and retail primarily in Silicon Valley with some of the best in breed companies such as Microsoft, e Bay, Nordstrom, Oracle etc. At Shop Clues, innovation, creativity and customer centric approach is always welcome. We are passionate about building online consumer technologies, enabling SMBs/brands to sell online, and offering second to none online shopping experience to customers. Shop Clues.com is fun, collegial, casual, non-hierarchical and high-energy environment. At Shop Clues.com you can deliver the best work of your career without having to deal with anything we typically do not like e.g. work politics, delays, biases or slowness. We believe that the best online shopping experience can be built only with the most customer centric and passionate people. If this sounds like you - we want you. Send us your resume at career@Shop Clues.com Position: Analyst Billing & payment Apply for this Position Location: Gurgaon, Delhi NCR. 1. Creation of Payment Plan of various merchants as per payment guidance of the company 2. Knowledge of Debtors & Creditors Reconciliation. 3. Responsible for making clients & key accounts bills & payment collection report, Entry in Software & Register, bills & payment follow-ups. 4. Handling of Merchants other Payments. 5. Knowledge of various TAX applicability on commercial transactions is preferable. 6. Prepare and Analyze MIS reports to provide feedback to top management on financial performance and fund management. 7. Working knowledge on tally software preferable. 8. Knowledge of Account payable, bills payable, payment gateway of online (e-commerce) is desirable. 9. Should have good working knowledge of excel & tally . Minimium 2 years of experience in billing & payment or finance in any retail/online/ecommerce industry. Back to top Corporate Facility/Office Admin Position: Assistant Manger Corporate Facility/Office Admin Apply for this Position Location: Gurgaon, Delhi NCR. As an Assistance Manager Corporate Facility or office administration you will handle all the corporate facility related matters and issues. The role includes handling of office maintenance, tight daily cleaning schedule, security, electricity, plumbing, power back-up, insurance, procurement of office furniture, phone, stationary, food, snacks etc. The prime purpose of this role is to make sure that office environment remains absolutely clean, safe, and fun. An ideal candidate will possess following: 1. 3 to 5 years of experience in corporate facility or office administration 2. Prior experience in medium to large size corporate facility is a must 3. Ability to manage staff for the maintenance, security and janitors 4. Ability to deal with outside agencies, vendors, supplies and contracts 5. Ability to discover & find new office space, negotiate lease, and plan possible office moves 6. Proactively handle requirements for new hires in terms of work stations, computers, and other requirements Position: Assistant Manager, Internal IT Apply for this Position Location: Gurgaon, Delhi NCR. Want to be part of the most disruptive and fastest growing E-Commerce Company in India with world-class team, long-term vision, and tier-one VCs backing it? Are you ready to be part of fastest growing ecommerce company? Are you ready to take on new projects, new scalability needs, manage internal IT infrastructure in a dynamic environment? Do you get excited to evaluate new technologies, new ideas? Do you thrive in an environment that is informal, collegial and fun? If yes, then this is the job for you. As Assistant Manager, Internal IT, you will be responsible for managing all aspects of company IT infrastructure. You will be defining policies and processes, implement monitoring solutions. Work with hardware, software and IT services companies for contract negotiations, product evaluation, and deployments. You will be managing a team IT professionals to manage Networking, desktops, laptops, LAN, WAN, firewalls, VPN, Active directory, etc. An ideal candidate will possess following: 1. 2 years of experience managing company internal IT in a small to mid sized company. 2. 4 years of IT experience. 3. Ability to lead a team of IT professionals 4. Strong understanding of networking and implementation of LAN, WAN, etc. 5. Experience implementing VPN, ISP failover strategy. 6. Strong experience in Windows and Linux platforms. 7. Experience getting new IT vendors, price negotiations, contract negotiations, etc. 8. Experience with network monitoring tools. 9. Experience implementing IT policies. 10. Very good written and verbal communication. 11. Very good project management skills. 12. Excellent team player Shop Clues offers competitive compensation, stock options, great learning & exposure, and merit based career path. Back to top Business Intelligence & Analysis Position: Business Analyst Apply for this Position Location: Gurgaon, Delhi NCR. Shop Clues hiring Business Analyst's 1. Basic understanding of Market Research and Business sense to understand context of results. 2. Within our fast-paced, team-oriented environment, Business Analysts are responsible for Business ownership of specific functional areas. Such as performing competitive research and analysis. 3. Responsible for Category and product Management 4. Online Catalog Creation using in built tools. 5. Work as Pricing Analyst for all products in catalog. 6. Managing the process of Content Refining (Descriptions/price/images/ latest updates) as per requirements. 7. Website Analysis and maintain best State of Catalog. 8. Inter Team Coordination 9. Communication /coordination with Merchants/Sellers (PAN India Basis) 10. Good Communication and interpersonal skills. 11. Have passion for improving business processes for merchants, along with confidence and willingness to defend ideas. Detail-oriented professional with strong creative problem solving skills Back to top Customer Support Position: General Manager Customer Support Apply for this Position Location: Gurgaon, Delhi NCR. Want to be part of the most disruptive and fastest growing E-Commerce Company in India with world-class team, long-term vision, and tier-one VCs backing it? As a General Manager Support, your primary responsibility is to manage all aspects of customer support including managing a large team and running all customer support processes. You will be responsible of managing a team of customer support agents and provide leadership for customer support to ensure that customers' issues are attended ans solved well in time and with utmost level of courtesy. The person should be a good people manager with a strong process orientation. You should have ability to work with the senior management to give feedback on the pain points of customer support operation processes so that it can be iteratively improved. You will also be responsible for creation of customer support related metrics, dashboards, and reporting for different stakeholders. At least 8 to 10 years of experience in similar type of role. An ideal candidate will possess following: 1. Prior experience in managing customer support and operations in an e-commerce company or overseas company preferred 2. Open for communication with respective operational departments, merchants and vendors for customer issues resolution 3. Personnel with Eye for details 4. Zeal to learn and understand new technologies and processes 5. Compiling and clearing backlogs within required timeframe 6. Knowledge of e-commerce and retail industry would be an added advantage 7. Good Interpersonal and communication skills, tactful handling of sensitive, confidential issues; ability to resolve complaints and timely completion of executive-level reports and presentation 8. Inclination towards Technology – preferred 9. Ability to manage large size teams 10. Ability to train and motivate large teams working under fact pace and evolving environment Shop Clues offers competitive compensation, stock options, great learning & exposure, and merit based career path. About Shop Clues Founded in July 2011 in Silicon Valley, Shop Clues.com is India's first and the largest managed marketplace. Shop Clues is among the fastest growing E-Commerce destinations in India. Renowned Wall Street Internet analyst Sandeep Aggarwal along with a core team from Silicon Valley founded Shop Clues. Shop Clues core team has more than 75 years of combined experience in Internet, technology and retail primarily in Silicon Valley with some of the best in breed companies such as Microsoft, e Bay, Nordstrom, Oracle etc. At Shop Clues, innovation, creativity and customer centric approach is always welcome. We are passionate about building online consumer technologies, enabling SMBs/brands to sell online, and offering second to none online shopping experience to customers. Shop Clues.com is fun, collegial, casual, non-hierarchical and high-energy environment. At Shop Clues.com you can deliver the best work of your career without having to deal with anything we typically do not like e.g. work politics, delays, biases or slowness. We believe that the best online shopping experience can be built only with the most customer centric and passionate people. If this sounds like you - we want you. Send us your resume at career@Shop Clues.com Position: Supervisor Customer Support Apply for this Position Location: Gurgaon, Delhi NCR. Shop Clues hiring for Supervisor/Lead Customer Care Professionals 1. Good Communication Skills and listening Skills. 2. Managing a team of Customer Support professional 3. Managing End to End Customer, Technical Support SLAs, with Reporting. 4. Presentations, Monthly and Quarterly project assessments. Track targets and optimize channels for maximum output. 5. Interface between customer and Design Support and/or Engineering. 6. Establishing and managing multiple Support Channels from Inbound/Outbound, Chat, Emails, and Forums& Other Online Channels. 7. Monitoring of the production infrastructure and escalation to the system operations team in case of any problems. 8. Responsible for Identifying & Implementing Tools & Best practices for End to End 24*7 Customer Support. 9. Managing E-commerce operations related to Phishing, Spamming, Spoofing issues including risk, compliance, billing, chargeback, fraud investigation, etc. Availability outside normal hours. Position: Customer Support professional Apply for this Position Location: Gurgaon, Delhi NCR. Shop Clues hiring for Senior Customer Care Professionals – (Day Shifts Only) 1. Good Communication Skills. 2. An Energetic and soft spoken professional with good listening ability. 3. Attending incoming calls, e-mails of customers and resolve or escalates Customer issues appropriately and correctly. 4. Identifying issues that impact customers and working out on implementing solutions that helps in satisfied cutomer base. 5. Manage workflow, handle escalations, proactively. 6. Participate in business meetings and help develop programs to improve the "support "processes for customers. 7. Working Knowledge of any CRM tool or well versed with basics of computers. The Key responsibility will be providing Happy Shopping Experience to all Customers of Shopclues. Position: Customer Support professional Apply for this Position Location: Baroda Shop Clues hiring for Senior Customer Care Professionals – (Day Shifts Only) 1. Good Communication Skills. 2. An Energetic and soft spoken professional with good listening ability. 3. Attending incoming calls, e-mails of customers and resolve or escalates Customer issues appropriately and correctly. 4. Identifying issues that impact customers and working out on implementing solutions that helps in satisfied cutomer base. 5. Manage workflow, handle escalations, proactively. 6. Participate in business meetings and help develop programs to improve the "support "processes for customers. 7. Working Knowledge of any CRM tool or well versed with basics of computers. The Key responsibility will be providing Happy Shopping Experience to all Customers of Shopclues. Back to top Product Management Position: Product Manager Apply for this Position Location: Gurgaon, Delhi NCR. Founded in July 2011 in Silicon Valley, Shop Clues.com is India's first and the largest managed marketplace. We are currently among the fastest growing E-Commerce companies in India. Shop Clues has strong Silicon Valley roots and work culture including product development and management discipline. We are looking for exceptional product managers (based out of Gurgaon, India), who feel very passionate about developing consumer focused Internet products and features/functionality. We are looking for product managers either with prior experience in consumer goods, technology, E-Commerce, or other consumer focused products with direct involvement in product development and management. An ideal candidate will have engineering degree from a top-tier engineering institutes in India or USA and an MBA from a top-tier business school from India or USA. Product manager should possess superior skills in strategic thinking, problem solving, product management, product planning, and analytics. An ideal candidate will possess following: 1. Highly developed skills for problem solving and strategic thinking 2. MBA from a top-tier school with an engineering degree preferred 3. Excellent communication skills is a must 4. Prior experience in E-Commerce, retail, or FMCG preferred 5. Understanding of technology, product development, product management, product planning 6. Attention to detail and ability to visualize things 7. Ability to collaborate across departments or manage projects or programs 8. Result oriented and ready to take ownership 9. Desire to make impact and high work ethics 10. This role requires working directly with senior management team Indians working in product management, product development, product planning or program management in Silicon Valley, Seattle, LA, New York etc. with a plan to come back to India are highly preferred. Fair understanding of Customer behavior and e-commerce trends. We are looking to hire product managers for following areas: 1. Buyer focused features and functionality 2. Merchant platform and merchant tools 3. Catalog tools and merchandizing 4. Reporting and analytics Back to top Finance Position: Accounts Executive Apply for this Position Location: Gurgaon, Delhi NCR. The responsibility of Accounts Executive Includes 1. Data entry of all kinds of Vouchers in accountsusing Tally ERP Package. 2. Maintaining accounts books manually & computerized both. 3.Employees claims of Corporate & reimbursement of Employees. 4.Different kinds of Vendor reconciliation and TDS reconciliation & Filling the Quarter Return. 5. Service Tax Calculation, Deposit and reconciliation along with filing half yearly return. 6. Preparing different kinds of MIS reports like Ro & Corporate MIS for monthly expenditure, Preparing Receipt & payment, Journal & Contra Vouchers. 7. Making payments to the vendors. 8. Preparation the Cash flow & Collection report daily basic. 9. Prepare financial statements schedules such as bank, inter-company and fixed assets reconciliation Position: Manager Finance – Receivable and Payable Management Apply for this Position Location: Gurgaon, Delhi NCR. A qualified CA with 2-4 years of experience in managingaccounting and finance including receivables, payables and reconciliations, preferably with an E-Commerce or retail company. 1) Personnel will be responsible for Accounts Payable and Accounts Receivable. 2) Reconciliation of statements including payment gateways, courier companies 3) Experience in Vendor Payments management preferred. 4) Inclination towards Technology – preferred. 5) Having prior e-commerce and retail experience will be an advantage. 6) Strong Accounting & Auditing background preferred. 7) Having prior experience in reporting and Analysis preferred. 8) Preparing Books of Accounts, Weekly MIS, Monthly P&L and Balance Sheet, Monthly Cash Flow Statement and other reports as and when needed by Management. 9) Coordinating with Management for Monthly and Annual Budgets, Provisions and analysis of Income and Expenditure, and unit cost analysis 10) Ability to manage a team Back to top Ad Sales Position: Senior Manager Online Ad Sales Apply for this Position Location: Gurgaon, Delhi NCR. Want to be part of the most disruptive and fastest growing E-Commerce Company in India with world-class team, long-term vision, and tier-one VCs backing it? As a senior manager online ad sale, you will be responsible of dealing with brands, agencies media planers, and other online ad buyers for the online ad inventory offered by Shop Clues.com. Your role includes developing plans, targets and relationships with brands, agencies, ad networks, and media planners. An ideal candidate will possess following: 1. 3 to 5 years of experience in online ad sales or similar role 2. Prior experience with an agency, Web publisher/leading content Site or ad network. 3. An MBA degree in marketing preferred but not required 4. Ability to articulate the value of Shop Clues.com Web property and ad inventory 5. Carry monthly and quarterly targets for ad sales and develop plans to achieve the goals 6. Lead a small team of ad sales analysts and provide leadership and guidance 7. Develop rate cards, media kit and other go to market material for media planning for the ad buyers 8. Ability to quickly develop and manage relationships 9. High energy and passion 10. Take ownership and result oriented Shop Clues offers competitive compensation, stock options, great learning & exposure, and merit based career path. About Shop Clues Founded in July 2011 in Silicon Valley, Shop Clues.com is India's first and the largest managed marketplace. Shop Clues is among the fastest growing E-Commerce destinations in India. Renowned Wall Street Internet analyst Sandeep Aggarwal along with a core team from Silicon Valley founded Shop Clues. Shop Clues core team has more than 75 years of combined experience in Internet, technology and retail primarily in Silicon Valley with some of the best in breed companies such as Microsoft, e Bay, Nordstrom, Oracle etc. At Shop Clues, innovation, creativity and customer centric approach is always welcome. We are passionate about building online consumer technologies, enabling SMBs/brands to sell online, and offering second to none online shopping experience to customers. Shop Clues.com is fun, collegial, casual, non-hierarchical and high-energy environment. At Shop Clues.com you can deliver the best work of your career without having to deal with anything we typically do not like e.g. work politics, delays, biases or slowness. We believe that the best online shopping experience can be built only with the most customer centric and passionate people. If this sounds like you - we want you. Send us your resume at career@Shop Clues.com Position: Analyst Online Ad Sales Apply for this Position Location: Gurgaon, Delhi NCR. Want to be part of the most disruptive and fastest growing E-Commerce Company in India with world-class team, long-term vision, and tier-one VCs backing it? As an analyst online ad sale, you will be responsible of dealing with brands, agencies media planers, and other online ad buyers for the online ad inventory offered by Shop Clues.com. Your role includes developing plans, targets and relationships with brands, agencies, ad networks, and media planners. An ideal candidate will possess following: 1. 1 to 3 years of experience in online ad sales or similar role 2. Prior experience with an agency, Web publisher/leading content Site or ad network. 3. Ability to articulate the value of Shop Clues.com Web property and ad inventory 4. Carry monthly and quarterly targets for ad sales and develop plans to achieve the goals 5. Develop go to market material for media planning for the ad buyers 6. Ability to quickly develop and manage relationships 7. High energy and passion 8. Take ownership and result oriented Shop Clues offers competitive compensation, stock options, great learning & exposure, and merit based career path. About Shop Clues Founded in July 2011 in Silicon Valley, Shop Clues.com is India's first and the largest managed marketplace. Shop Clues is among the fastest growing E-Commerce destinations in India. Renowned Wall Street Internet analyst Sandeep Aggarwal along with a core team from Silicon Valley founded Shop Clues. Shop Clues core team has more than 75 years of combined experience in Internet, technology and retail primarily in Silicon Valley with some of the best in breed companies such as Microsoft, e Bay, Nordstrom, Oracle etc. At Shop Clues, innovation, creativity and customer centric approach is always welcome. We are passionate about building online consumer technologies, enabling SMBs/brands to sell online, and offering second to none online shopping experience to customers. Shop Clues.com is fun, collegial, casual, non-hierarchical and high-energy environment. At Shop Clues.com you can deliver the best work of your career without having to deal with anything we typically do not like e.g. work politics, delays, biases or slowness. We believe that the best online shopping experience can be built only with the most customer centric and passionate people. If this sounds like you - we want you. Send us your resume at career@Shop Clues.com Back to top Campus Hiring Position: Campus Hiring Apply for this Position Location: Gurgaon, Delhi NCR. Founded in July 2011 in Silicon Valley, Shop Clues.com is India's first and the largest managed marketplace. Shop Clues is among the fastest growing E-Commerce destinations in India. Shop Clues.com regularly hire fresh graduates from leading business and engineering colleges across India. We hire business graduates from leading MBA programs for various challenging business roles, such as business development, marketing, strategy, analytics, category management, product management, logistics, customer support, HR, and finance. We hire technical talent for engineering roles, such as Web programming, mobile programming, testing, database administration, infrastructure, program management, and project management. About Shop Clues Founded in July 2011 in Silicon Valley, Shop Clues.com is India's first and the largest managed marketplace. Shop Clues is among the fastest growing E-Commerce destinations in India. Renowned Wall Street Internet analyst Sandeep Aggarwal along with a core team from Silicon Valley founded Shop Clues. Shop Clues core team has more than 75 years of combined experience in Internet, technology and retail primarily in Silicon Valley with some of the best in breed companies such as Microsoft, e Bay, Nordstrom, Oracle etc. At Shop Clues, innovation, creativity and customer centric approach is always welcome. We are passionate about building online consumer technologies, enabling SMBs/brands to sell online, and offering second to none online shopping experience to customers. Shop Clues.com is fun, collegial, casual, non-hierarchical and high-energy environment. At Shop Clues.com you can deliver the best work of your career without having to deal with anything we typically do not like e.g. work politics, delays, biases or slowness. We believe that the best online shopping experience can be built only with the most customer centric and passionate people. If this sounds like you - we want you. Send us your resume at career@Shop Clues.com Back to top Management Associate Program (MAP) Apply for this Position Download MAP Brochure Want to be part of the most disruptive and fastest growing E-Commerce start-up in India with world-class team, long-term vision, and tier-one VCs backing it? Want to make an impact, get 360-degree exposure and accelerated learning in a hot start-up, and use your skill and passion in a highly challenging environment? Overview Management Associate Program (MAP) is a leadership program at Shop Clues.com for business graduates. Through MAP, Shop Clues brings fresh business graduates (or up to two years experience post MBA) to work on various important and challenging roles at Shop Clues.com with senior leadership team and eventually take leadership roles at Shop Clues.com. This is a full-time job and offers career track to be future leaders at Shop Clues. Program Highlights Most disruptive and path breaking E-Commerce company in India 4 months of rotation, followed by an impactful role Get 360 exposure of the functioning of Shop Clues.com in an accelerated manner Work closely with senior leadership team Future leadership roles Stock options from the US holding company A truly Silicon Valley culture, right here in Gurgaon, New Delhi How does it work? Shop Clues brings 6-10 business graduates from the leading MBA programs across the globe to join Shop Clues on full-time basis. These business graduates join Shop Clues and start a four month long rotation program taking two assignments of two months each. Upon the completion of four months of rotations in MAP program, these graduates choose home at Shop Clues in one of the two areas of their rotation. Following functional areas are participating in MAP program at Shop Clues.com Marketing Business Development & Category Management Product Management Strategy & Analytics Fulfillment & Logistics Business Manager in CEO Office Finance or HR Operating Roles in Services e.g. Catalog, Customer Support, Fulfillment Skills, Background, and Experience An ideal candidate will possess following: 1. High energy, passion and entrepreneurialism 2. Highly developed skills for problem solving and strategic thinking 3. MBA from a top-tier school 4. Excellent communication skills 5. Ability to collect, analyze, synthesize data and present in actionable manner 6. Customer focused 7. Ability to collaborate across departments 8. Prior example of taking initiatives and leadership 9. Result oriented and ready to take ownership 10. Long term approach 11. Prior experience in E-Commerce, retail, or FMCGs preferred 12. Comfortable in working directly with senior management team 13. Thrive in chaotic start-up environment and comfortable in dealing with ambiguity 14. Always willing to solve tough problems and accept challenging assignments 15. Quickly learn and contribute in a rapidly evolving environment Who Should Apply We are seeking applications from the second year MBA students at premier management institutes globally or upto 2 years experience post MBA. At Shop Clues, innovation, creativity and customer centric approach is always welcome. If you are passionate about building online consumer products & technologies, enabling merchants to sell effectively, managing categories, running highly ROI focused marketing strategies, solving complex operations such as fulfillment/logistics, and giving second to none online shopping experience to customers, we want to speak with you. Back to top Internship Apply for this Position About Shop Clues Founded in July 2011 in Silicon Valley, Shop Clues.com is India's first and the largest fully managed marketplace that connects buyers and sellers online and offers a trusted and safe online shopping experience. With our customer centric approach we provide the best online shopping experience to our customers – starting from the great selection, low price, ease of use, fast delivery, and ending with the best customer service you have ever experienced. Shop Clues' vision is to be the largest and most customer centric E-Commerce company in India. The company was founded by renowned Wall Street Internet analyst, Sandeep Aggarwal. Before founding Shop Clues.com, Sandeep was amongst the most prominent Internet analyst in the US and provided research coverage on all the major Internet companies such as -- Google, e Bay, Amazon, Yahoo!, Microsoft, Expedia, Priceline, Netflix, Digital River and GSI Commerce. Shop Clues' core team has 75 years of combined experience in E-Commerce, Retail, Internet, and Technology. Majority of the core team members of Shop Clues.com have moved back from the US, especially from Silicon Valley after long stints at companies such as e Bay, Oracle, Nordstrom, and other Silicon Valley start-ups. Shop Clues is funded by leading institutional investors and is an Indian subsidiary of Clues Network Inc., a US Corporation. Shop Clues has close to 200 employees in India, based out of Gurgaon, New Delhi, Mumbai, and Baroda. E-commerce Opportunity in India we expect E-commerce to grow 15x by 2015 to reach $8 billion (roughly 1 per cent of the $750 billion retail market) and to grow 140x by 2020 to reach $70 billion (6 per cent of the $1.2 trillion retail market). This would be in line with the global markets such as US, where E-Commerce is $200bn of the $3,000bn retail industry. China's E-Commerce is $70bn of the $1,000bn retail industry. Shop Clues' aim is to create best shopping experience in India and in the course, create some of the world's best merchandizing, payments, fulfillment and customer service operations. Internship Program Highlights Shop Clues is offering internship in various key functions of the company, such as Marketing, Market Research & Analytics, Product Management, Technology, Supply Chain and Business Development. In your Internship, you will be working closely with one of our senior team members. At Shop Clues, the work environment is fun, collegial, non-hierarchical and high energy and since we are a start-up, we offer a very intense learning. Who Should Apply We are seeking Internship applications from the final year students of Engineering and Management of Premier Institutes in India. At Shop Clues, innovation, creativity and customer centric approach is always welcome. If you are passionate about building online consumer technologies, enabling merchants to sell effectively, sourcing the best brands, and giving second to none online shopping experience to customers, we want to speak with you. Culture Shop Clues.com is fun, collegial, casual, non-hierarchical and high-energy environment. At Shop Clues.com you can deliver the best work of your career without having to deal with anything we typically do not like e.g. work politics, delays, biases or slowness. Duration 4-8 weeks. Start and end date depends on the college/universities schedule. Location Gurgaon, Delhi NCR. Stipend Rs. 10,000 monthly onwards More Information About Shop Clues For more details you can visit us at: www.shopclues.com Facebook: https://www.facebook.com/Shop Clues Twitter: https://twitter.com/shopclues Contact Information Email: career@shopclues.com asheesh.chandolia@shopclues.com Phone: 0124-388-4507 (Asheesh Chandolia, Sr. HR Manager) Back to top 0.0114 seconds --> Shopper Central Easy Returns & Replacement Sign In/Register Our Policies Clues Bucks Payment Options Shop Clues Surety FAQs (Help) Service Centers User Agreement Refer & Earn Merchant Central Merchant Panel How To Sell Commission Structure Fullfillment Policy Policies & Rules User Agreement Testimonials Seller Summit Merchant Blog Developer Resources About Us History Band of Trust In the News Awards Careers Blog Contact Us Merchant Support Bulk Orders Press Press In the News Special Offers Sign Up To Access Our Special Offers Keep In Touch 100% Secure and Trusted Payment --> Our Leading Categories Mobile & Tablets: Android Phones | Smartphones | Feature Phones | Unboxed Phones | Refurbished Phones | Tablets | CDMA Phones | Value Added Services | Sell Old/ Used Mobiles Computers: Laptops | Printers | Routers | Ink & Toner Cartridges | Monitors | Video Games | Unboxed & Refurbished Laptops | Assembled Desktops | Data Cards TV, Audio & Large Appliances: TVs & DTH | Home Theatre Systems | Hidden Cameras & CCTVs | Refrigerators | Washing Machines | Air Conditioners | Cameras | Speakers Mobile & Laptop Accessories: Headphones | Power Banks | Backpacks | Mobile Cases & Covers | Pen Drives | External Hard Disks | Mouse | Smart Watches & Fitness Bands | Micro SD Cards Appliances: Trimmers | Hair Dryers | Emergency Lights | Water Purifiers | Electric Kettles | Hair Straighteners | Induction Cooktops | Sewing Machines | Geysers Home & Kitchen: Bedsheets | Hardware & Sanitaryware | Towels, Bath Linens | Furniture | Cookware | Kitchen Tools | Home Cleaning Utilities | Doormats | Curtains | Gardening Essentials Fashion: Women's Clothing | Men's Clothing | Women's Ethnic Wear | Men's Fashion Accessories | Sports Wear | Western Wear | Handbags & Wallets, Clutches | Handbags | Sarees | T-Shirts | Lingerie & Sleep Wear Footwear: Men's Sports Shoes | Men's Slippers | Casual Shoes | Sandals & Floaters | Formal Shoes | Women Flats | Ballerinas | Loafers | Boots | Shoe Care & Accessories Travel & Luggage: Duffle Bags | Laptop Bags | Travel Pouches | Backpacks | Suitcases & Trolleys | Travel Accessories | Gym Bags | Messenger Bags | School Bags | Safety Locks Jewelry & Watches: Coins & Bars | Men's Watches | Women's Watches | Necklaces Sets | Fashion Jewelry | Pendants and Lockets | Earrings | Rings | Jewelry Boxes | Kid's Watches Automotive: Bike Accessories / Tools | Car Cleaning Aids | Helmets | Bike Body Covers | Car Accessories / Tools | Riding Gloves | Car Perfumes | Car Scratch Removers | Car Audio | Video | Bike Alarms Toys, Baby & Kids : Diapers | Educational Toys | Kid's Footwear | Remote Controlled Toys | Soft Toys | Party Supplies | Cubes | Maternity Care | Kid's Apparel Gourmet & Daily Needs : Office Supplies | Pet Supplies | Books | Namkeen | Stationery | Pens & Markers | Tea & Coffee | Chocolates & Candies | Indian Sweets | Gifts Sports and Health Home Gym Equipment | Exercise Bikes | Gym Accessories | Massagers | Diabetic Care | Cricket | Table Tennis Beauty & Perfumes: Grooming Essentials | Deodorants | Men's Perfumes | Hair Care | Women's Perfumes | Face Packs | Oral Care | Herbal Care | Value Combo | Women's Hygiene Popular on Shop Clues Offers & Coupons | Couple Watches | Gas Stoves | Air Coolers | Air Purifiers | Headphones / Mic / Headset | Pressure Cookers | Sandwich Makers | Air Friers / Deep Friers | Irons | LED TV | Men Jackets | Educational Toys | Stabilizers | Heaters | Car Audio Systems | Photo Frames | Men's Shoes | Decorative Lights | Rain Wear | Bedsheets | Top Brands | Refer & Earn Privacy Policy User Agreement Notes to Security Practices Compliance Wall of Fame Copyright © 2011-2026 Clues Network Pvt. 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