Engineer-Network Projects
Sify Technologies · Mumbai
Source and collection record
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Employer requisition: SIFY/7531/2026
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Collected role description
Key Responsibilities: - Monitor network performance and respond to alerts and incidents. - Troubleshoot and resolve basic network-related issues (LAN/WAN, Wi-Fi, switches, routers). - Perform routine maintenance and health checks on network devices. - Assist in the installation and configuration of network hardware and software. - Maintain accurate records of support requests, solutions, and system changes. - Escalate unresolved issues to Level 2/3 support or network specialists. - Collaborate with the helpdesk team to support users with connectivity issues. - Follow ITIL-based support processes and adhere to organizational SLAs. Required Skills & Qualifications: - Bachelor's degree in Computer Science, IT, or related field. - Basic understanding of TCP/IP, DHCP, DNS, and subnetting. - Familiarity with network devices (routers, switches, firewalls). - Knowledge of network monitoring tools (e.g., PRTG, Nagios, SolarWinds) is a plus. - Ability to work in a fast-paced, team-oriented environment. - Strong communication and documentation skills. Preferred Certifications: - Cisco Certified Network Associate (CCNA) Working Conditions: - May require shift work or on-call support, including weekends or nights. - Occasional travel to branch offices or data centers may be necessary.
Collected minimum qualification
- Bachelor's degree in Computer Science, IT, or related field. - Basic understanding of TCP/IP, DHCP, DNS, and subnetting. - Familiarity with network devices (routers, switches, firewalls). - Knowledge of network monitoring tools (e.g., PRTG, Nagios, SolarWinds) is a plus. - Ability to work in a fast-paced, team-oriented environment. - Strong communication and documentation skills. Preferred Certifications: - Cisco Certified Network Associate (CCNA) Working Conditions: - May require shift work or on-call support, including weekends or nights. - Occasional travel to branch offices or data centers may be necessary.
Collected experience requirement
2 - 3 years