Engineer- Network Projects

Sify Technologies · Mumbai

Source and collection record

Last observed by our collector: 9 October 2026 at 12:05 am IST. This is not a manual review or a confirmation from the employer.

Employer requisition: SIFY/6861/2026

Job type and experience labels are automated discovery categories. The employer determines eligibility. Original experience wording was not retained separately; check the current employer page.

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Collected role description

- Monitor proxy servers and internet access services on a daily basis - Provide L1 support for proxy-related incidents (user access issues, URL blocking, slow browsing, etc.) - Perform basic troubleshooting and resolve standard issues within defined SLAs - Escalate complex issues to L2/L3 teams with proper analysis and logs - Create, update, and manage tickets in ITSM tools - Support user access requests (URL whitelisting/blacklisting as per policy) - Check and maintain proxy logs and alerts - Coordinate with internal teams for issue resolution - Follow incident, problem, and change management processes - Maintain proper documentation and daily reports

Collected experience requirement

1 - 3 years