Service Delivery Manager - Service Now Integration IT Deployment Manager
Societe Generale · Bangalore
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Employer requisition: 260003YX
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Collected role description
Role: The ServiceNow Platform System Administrator is responsible for maintaining the stability, usability, and performance of the ServiceNow environments. This role involves performing application maintenance, managing incident support for ServiceNow applications, and contributing to software releases by delivering configuration tasks and features, manage environments. The administrator should possess technical skills to execute common configuration and maintenance activities effectively. Key Responsibilities: • Maintain the stability and usability of the ServiceNow platform. • Perform application maintenance and routine health checks. • Manage and resolve incidents related to ServiceNow applications. • Support ServiceNow software releases by delivering configuration tasks and implementing new features. • Ensure compliance with best practices and organizational standards for ServiceNow administration. • Collaborate with development teams and stakeholders to troubleshoot and resolve platform issues. • Automate tasks when necessary • Manage sub production environments (DEV, UAT, PRE PROD) including interfaces with other SG apps to meet project's needs: configuration and maintenance, data management, release/deployment support, access/permissions, automation Role: The ServiceNow Platform System Administrator is responsible for maintaining the stability, usability, and performance of the ServiceNow environments. This role involves performing application maintenance, managing incident support for ServiceNow applications, and contributing to software releases by delivering configuration tasks and features, manage environments. The administrator should possess technical skills to execute common configuration and maintenance activities effectively. Key Responsibilities: • Maintain the stability and usability of the ServiceNow platform. • Perform application maintenance and routine health checks. • Manage and resolve incidents related to ServiceNow applications. • Support ServiceNow software releases by delivering configuration tasks and implementing new features. • Ensure compliance with best practices and organizational standards for ServiceNow administration. • Collaborate with development teams and stakeholders to troubleshoot and resolve platform issues. • Automate tasks when necessary • Manage sub production environments (DEV, UAT, PRE PROD) including interfaces with other SG apps to meet project's needs: configuration and maintenance, data management, release/deployment support, access/permissions, automation “We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status”. At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us! Still hesitating? You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices and sharing their skills with charities. There are many ways to get involved.
Collected minimum qualification
Role: The ServiceNow Platform System Administrator is responsible for maintaining the stability, usability, and performance of the ServiceNow environments. This role involves performing application maintenance, managing incident support for ServiceNow applications, and contributing to software releases by delivering configuration tasks and features, manage environments. The administrator should possess technical skills to execute common configuration and maintenance activities effectively.