Employee Referral
Sutherland Global · Mumbai
Source and collection record
Last observed by our collector: . This is not a manual review or a confirmation from the employer.
Employer requisition: REF40830L
Job type and experience labels are automated discovery categories. The employer determines eligibility. Original experience wording was not retained separately; check the current employer page.
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Collected role description
Company Description: Sutherland is a global leader in business and digital transformation. Over the last 38 years, we have partnered with some of the most respected and future-forward companies to drive revenue growth, boost operational efficiency, and enable innovative business models. Job Description: Customer Service Consultants in this role get to: Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged. Qualifications: High school diploma or GED Demonstrated ability to perform at a high level, to support our high volume of inbound calls Excellent verbal and written communication skills; proficient reading skills required Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required Prior customer service experience preferred Additional Information: All your information will be kept confidential according to EEO guidelines.
Collected experience requirement
38 years