Assistant Manager - Hybrid Network Services Network Operations & Support

Tata Communications · Chennai

Source and collection record

Last observed by our collector: 9 October 2026 at 12:24 am IST. This is not a manual review or a confirmation from the employer.

Employer requisition: r_5f379a7fd43a38279d679e73bd6b1b41

Job type and experience labels are automated discovery categories. The employer determines eligibility. Original experience wording was not retained separately; check the current employer page.

How sourcing and classification work · Report a discrepancy

Your application evidence checklist

Mark the statements you can support after reading the employer source. This checklist stays on this page; it does not score your eligibility or submit an application.

Attendance and availability: I checked the employer page for work location, office attendance, start date and duration.Current requisition: I checked the current employer requisition and its application requirements.

0 of 2 checks marked. Keep unresolved requirements as questions for the employer.

Collected role description

Job Description Responsible for managing day to day network operations and maintenance in the respective areas of Telecom Network. This includes- customer change requests, platform uptime, incident management and escalation support for the operations. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles. Responsibilities - Create and maintain infrastructure necessary for the growth and upkeep of field and network operations to drive network efficiency and availability. - Manage new enhancements/issue resolution. - Proactive/Reactive fault management; Incident Management: Customer Handling during the fault and ensuring subsequent updates in timely manner. - Work directly with other OEM on repeat issues, bugs and implement resolution through defined change management process. - Identify day to day manual activities, repeat tasks and leading the effort to automate them. - Review CFT teams changes frequency, criticality and identify gap and prepare SOP (documents) to ensure no change error. - Track and monitor the environment performance to ensure minimal interruption to network transmission and/or network switches. - Performing repair and maintenance and restoring service for optimal customer satisfaction - The role may be an individual contributor or may lead a small team. Desired Skill sets - 6-8 Years of total experience in 24x7 Telecom NOC Operation Support with International clients. - Should have good exposure in Telecommunications Network Assurance, using ITIL methodology, which is focused on DWDM, FTTn / FTTx , GPON, DSLAM, Enterprise Ethernet technologies. - Hands on experience on Splitter, Amplifier, TAP, Multiplexers. - Tool experience: Remedy, Netcool, Service Now, Tableau, - Ability to analyze network performance insights, triggers and identify issues that need maintenance work - Good communication skills - Ability to manage field partners for successful field maintenance execution and validation Shift 24 x7 rotational shift including Australia business hours shift from 2:30AM to 11:30AM Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Collected experience requirement

6-8 years