Assistant Manager - Cybersecurity Operations

Responsibilities & Duties: Provide strategic leadership and operational oversight for the Security Operations Center (SOC), ensuring effective delivery of security monitoring and incident response services using LogRhythm SIEM. Establish, enforce, and continuously improve SOC policies, procedures, playbooks, and operational standards in alignment with industry best practices. Ensure 24x7 security monitoring, timely detection, investigation, and response to security incidents across customer and internal environments. Serve as the primary escalation point for high‑severity and complex security incidents, ensuring proper coordination, communication, and resolution. Oversee LogRhythm SIEM architecture, administration, tuning, upgrades, and overall platform health and performance. Lead SIEM use‑case development, correlation rule optimization, and continuous reduction of false positives to enhance detection effectiveness. Manage log source onboarding, data quality, retention, and compliance with contractual and regulatory requirements. Direct and manage the full incident response lifecycle, including root cause analysis, lessons learned, and post‑incident reporting. Monitor and ensure compliance with SLAs, KPIs, internal controls, and customer contractual obligations. Prepare and deliver operational, technical, and executive‑level reports on SOC performance, incidents, and risk trends. Act as a trusted security advisor to customers and internal stakeholders, providing guidance on threat landscape and risk posture. Qualifications Bachelor’s degree in computer science, Information Technology, or a related field. 5–8+ years of experience in Security Operations or SOC environments. Minimum of 3+ years of hands-on experience with LogRhythm SIEM (preferred). Experience in Managed Security Services (MSS) or multi-tenant SOC environments is highly preferred. Technical Skills: Strong hands-on experience with LogRhythm SIEM (preferred), including administration and operations. Solid understanding of security monitoring, incident handling, and threat detection. Experience with log management, network security, endpoint security, and cloud environments. Knowledge of MITRE ATT&CK framework and threat intelligence concepts. Understanding on SOAR automation for reducing manual efforts. Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications