Manager - IT Operations & Infrastructure

Tata Communications · Pune

Source and collection record

Last observed by our collector: 9 October 2026 at 12:24 am IST. This is not a manual review or a confirmation from the employer.

Employer requisition: r_bd04d5c8458f32129c49458911f59bf0

Job type and experience labels are automated discovery categories. The employer determines eligibility. Original experience wording was not retained separately; check the current employer page.

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Collected role description

Network Infrastructure – Lead Purpose of Role: Lead & own the complete lifecycle management of the network infrastructure across ODCs, Data Centers, Customer Environments, and Internet connectivity. Responsible for architecture, deployment, operations, security, compliance (ISO 27001), capacity planning, lifecycle management, and technology modernization. Key Responsibilities: Network Operations & Support: Oversee day-to-day operations, ensure 24x7 availability of network services; lead incident, problem and change management; participate in Major Incident Management. Infrastructure Management: Manage Cisco switches (Catalyst, Nexus) & Fortinet firewalls (FortiGate), WAN/MPLS/Internet links, IPSec VPN, customer network segments, DC network. Security Management: Firewall policy governance, network segmentation, secure architecture design, vulnerability remediation, penetration test remediation, security hardening. Lifecycle Management: Device, firmware & software lifecycle planning (EOL/EOS), refresh & upgrade programs, asset lifecycle & tracking. Capacity & Performance: Forecast network capacity, utilization analysis, bandwidth planning, performance optimization. Governance & Compliance Support: Audit support (ISO 27001), prepare compliance evidence, manage SOPs, define network standards. Vendor Management: Cisco & Fortinet OEM coordination, ISP/MPLS management, AMC & support contract governance. Reporting: Monthly OPR, Network KPI dashboard, network availability reporting, capacity & performance reports for executive management. Required Experience & Skills: 8–12 years in large scale enterprise networking with Cisco switching/routing and Fortinet firewall technologies. Demonstrated capability in WAN (MPLS), Internet edge architectures, IPSec/SSL VPN connectivity, and multivendor network integrations. Experience in ISO 27001 compliant environments and audit support. Strong leadership, mentoring and communication skills; experience leading an L2/L3 network team. Preferred Certifications & Qualifications: CCNP / CCIE (preferred) Fortinet NSE (levels 4–7) ITIL Foundation Competencies: Strategic network planning and architecture Team leadership and collaboration Excellent communication and reporting Vendor and stakeholder management Reporting Relationships: Reports to Head of Network Operations; leads Network Infrastructure team. Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Collected experience requirement

8-12 years