Consultant - Business Analyst

<p><b>Role Summary:</b></p><p>This job takes the lead in providing requirements to complex application development services typically as part of a project team or in an application support role. Gather, analyze, prepare functional design, test and coordinate implementation of solutions that meets customer requirements and adhere to Highmark IT standards and policies. May mentor less experienced team members.</p><p><br /></p><p><b>Essential Responsibilities:</b></p><p> • Knowledge of Health care Payor domain</p><p> • Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats.</p><p> • Design new software features by analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications and business requirements documents.</p><p> • Prepare technical reports by collecting, analyzing, and summarizing information and trends.</p><p> • Recommend the nature and scope of present and future product lines by reviewing product specifications and requirements, appraising new product ideas and/or product or packaging changes.</p><p> • Collaborate with technology to create strategies by which technology will be developed or adapted to meet market needs and leverage opportunities.</p><p> • Develop and, when necessary, deliver concise and meaningful presentations for internal and external audiences, including education and training of sales staff, training of support groups, train the trainer programs, and presentations at symposia, trade shows, and key Customer accounts.</p><p> • Specify market requirements for current and future products by conducting market research using multiple channels supported by on-going calls and visits to Customers and prospects.</p><p> • Facilitates requirements analysis and verification sessions.</p><p> • Participates in the tracking and management of open issues and assists in planning for resolution.</p><p> • Participates in development sessions and design reviews to ensure design meets user requirements.</p><p> • Responsible for the overall success of user acceptance testing, including documentation, verification, and release.</p><p> • Implements practices and procedures for end user test plans.</p><p> • Identifies and documents gaps in requirement adherence or system deficiencies / defects and coordinates appropriate action through issue resolution.</p><p> • Leads in creating formal communication to be delivered to relevant stakeholders.</p><p> • Provides guidance and training to application end users.</p><p> • Identifies, documents, and troubleshoots problems utilizing acquired experience and knowledge of the relationships in systems, software, and processes.</p><p> • Collaborate with appropriate stakeholders to monitor, report, and resolve issues.</p><p> • Participates in the development of solutions and workarounds that solve moderate to high complexity technical, system and / or business issues.</p><p> • Reviews, analyzes, and creates detailed documentation of business systems, processes, software and user needs.</p><p> • Responsible for the written documentation of requirements in accordance with established standards, in a clear and well-organized manner</p><p> • Develops and / or collaborates in key project and requirement deliverables for projects of moderate to high complexity.</p><p> • Monitors and reports project status to identify and mitigate risks and to ensure quality and timely deliverables.</p><p> • Coordinates assigned projects from concept through implementation.</p><p> • Prioritize and manage new work requests.</p><p> • Strong English skills (for the purposes of all documentation requirements are to be in English only)</p><p> • Strong customer orientation and professionalism in dealing with external customers.</p><p> • Experience in the work of distributed teams</p><p> • Good knowledge of Agile frameworks with excellent knowledge of Scrum techniques and artifacts.</p><p> • Have basic SQL / PLSQL knowledge.</p><p><br /></p><p><b>Required:</b></p><p> • At least 6-9 years of relevant experience as working a BA.</p><p> • Good Communication skills</p><p> • Knowledge on US HealthCare system.</p><p> • Experience in working using SAFe Agile</p><p> • US healthcare Payer / Provider experience</p><p><br /></p><p><b>Key Skills:</b></p><p> • Problem solving, root cause analysis, and issue resolution</p><p> • Demonstrated leadership skills</p><p> • Experience in Healthcare or Health Insurance Industry</p>