Consultant - Business Transformation

Thryve Digital · Remote

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Last observed by our collector: 9 October 2026 at 12:26 am IST. This is not a manual review or a confirmation from the employer.

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Collected role description

Business Transformation Consultant – Middle Office Transformation Location : Hyderabad / Chennai Experience: 6–9 years Job Summary This role sits at the core of enGen Global’s Middle Office Transformation agenda and is responsible for designing, driving, and operationalizing a scalable Middle Office operating model. The individual will act as a transformation execution lead, translating fragmented operational environments into structured, KPI-driven, and technology-enabled execution systems, while enabling leadership with clear visibility into performance, value realization, and progress. Key Responsibilities 1. Transformation Design & Operating Model<ul><li>Define and evolve the Middle Office operating model, including roles, decision rights, and interaction models across front, middle, and back office</li><li>Translate enterprise vision into measurable KPIs and execution frameworks</li><li>Drive clarity in ownership, accountability, and governance structures</li></ul> 2. Program Structuring & Roadmap Ownership<ul><li>Design and manage multi-phase transformation roadmaps (stabilize ? standardize ? scale)</li><li>Convert performance insights into structured program charters and actionable initiatives</li><li>Prioritize initiatives based on impact, dependencies, and feasibility</li></ul> 3. Governance & Execution Discipline<ul><li>Establish and run enterprise governance frameworks including decision forums, RAID logs, and reporting cadences</li><li>Provide leadership with transparent visibility into progress, risks, and performance</li><li>Drive disciplined execution through structured tracking and escalation mechanisms</li></ul> 4. Process Industrialization & Workflow Design <ul><li>Design and implement standardized intake, routing, and execution workflows</li><li>Develop and institutionalize SOPs, playbooks, and knowledge repositories</li><li>Enable closed-loop execution models and continuous improvement practices</li></ul> 5. Data, Technology & Automation Enablement <ul><li>Define requirements for data foundations (data governance, interoperability, structured repositories)</li><li>Support implementation of workflow tools (CRM, CLM) and scalable automation solutions</li><li>Identify and drive automation and AI opportunities across high-volume workflows</li></ul> 6. Value Realization & Executive Reporting <ul><li>Link operational initiatives to financial and performance outcomes</li><li>Support value validation mechanisms (e.g., shadow P&L, benefit tracking)</li><li>Develop executive-ready narratives, dashboards, and transformation decks</li></ul> 7. Stakeholder & Change Management <ul><li>Drive cross-functional alignment across operations, analytics, finance, and technology teams</li><li>Support adoption of new operating models through training and enablement</li><li>Monitor execution maturity and sustain transformation outcomes</li></ul> Required Skills & Competencies <ul><li>Strong transformation and operating model thinking </li><li>Consulting-style problem solving and structured communication </li><li>PMO and governance expertise at enterprise scale </li><li>Data-driven decision-making and analytical capability </li><li>Executive stakeholder engagement and storytelling</li></ul> Education & Experience <ul><li>Bachelor’s degree in Healthcare, Business, Analytics or Engineering; MBA is a good to have.</li><li>6–9 years experience in healthcare operations / transformation / consulting </li><li>Experience in operating model transformation, PMO, or large-scale programs preferred</li></ul> Why Join enGen Global <ul><li>Impact: Opportunity to contribute to high-visibility transformation initiatives in a healthcare-focused environment.</li><li>Growth: Exposure to cross-functional stakeholders and a strong platform to build capabilities in analytics, governance, and execution.</li></ul>

Collected experience requirement

6 - 9 Years