Consultant - Workforce Management

<p><b>Role Overview: </b></p><p>WMO Partner serves as a strategic workforce management consultant to business leaders, helping drive effective workforce planning, governance, operational excellence, and resource optimization. This role acts as the primary liaison between business stakeholders and workforce management functions, providing data-driven insights and recommendations to support business growth and operational objectives.</p><p>The ideal candidate will possess strong stakeholder management skills, analytical expertise, and a consultative mindset. Power BI beginner level proficiency is mandatory to for developing or maintaining workforce analytics, reporting, and decision-making.</p><p><b>Key Responsibilities:</b></p><p><b>Business Partnering & Consulting</b></p><p> • Act as a trusted advisor to business leaders on workforce-related matters.</p><p> • Collaborate with leadership teams to understand business priorities, workforce challenges, and growth plans.</p><p> • Provide recommendations on workforce strategies, capacity planning, resource optimization, and organizational effectiveness.</p><p> • Identify opportunities for improving workforce utilization and operational efficiency.</p><p>Workforce Planning & Governance</p><p> • Support headcount planning, forecasting, and governance processes.</p><p> • Monitor and manage headcount movements, hiring plans, attrition impacts, and budget alignment.</p><p> • Ensure workforce decisions comply with organizational policies and governance standards.</p><p> • Participate in regular business reviews and workforce discussions with leadership teams.</p><p><b>Reporting & Analytics</b></p><p> • Develop and maintain workforce dashboards and reports using Power BI.</p><p> • Analyze workforce trends, utilization metrics, productivity indicators, and other workforce KPIs.</p><p> • Provide actionable insights to business leaders through data storytelling and visualization.</p><p> • Deliver periodic and ad hoc reports supporting business decision-making.</p><p>Stakeholder Management</p><p> • Build strong relationships across business units, HR, Finance, Recruitment, and Operations teams.</p><p> • Facilitate communication between leadership and workforce management functions.</p><p> • Present workforce insights, recommendations, and business cases to senior stakeholders.</p><p><b>________________________________________</b></p><p><b>Required Qualifications</b></p><p><b>Experience</b></p><p> • 7–9 years of experience in Workforce Management, Resource Management, Business Operations, MIS, Workforce Analytics, or related functions.</p><p> • Experience partnering with business leaders and managing workforce governance activities.</p><p> • Experience working in a fast-paced services, IT, healthcare, or consulting environment is preferred.</p><p><b>Technical Skills</b></p><p> • Mandatory: Power BI skills (Beginner level) including dashboard development, DAX, data modeling, and visualization.</p><p> • Strong proficiency in Microsoft Excel.</p><p> • Knowledge of data analysis and workforce metrics.</p><p><b>Core Competencies</b></p><p> • Strong stakeholder management and relationship-building skills.</p><p> • Excellent verbal and written communication skills.</p><p> • Consultative problem-solving approach.</p><p> • Strong analytical and critical thinking abilities.</p><p> • Attention to detail and governance mindset.</p><p> • Ability to influence and collaborate across multiple leadership levels.</p><p> • Strong presentation and storytelling skills using data.</p>