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Senior Consultant - Business Analyst with US Healthcare

Thryve Digital · Remote

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Collected role description

<p class="MsoNormal" style="text-align:justify;"><b><span style="font-size:11pt;line-height:115%;font-family:Cambria;">enGen Global</span></b><span style="font-size:11pt;line-height:115%;"><span style="font-family:Cambria;"> is at the forefront of healthcare's Global Capability Centers (GCC) in India, dedicated to creating powerful and innovative solutions that have a transformative impact on lives. The company's cutting-edge solutions empower healthcare partners to manage their operations through comprehensive, proven platforms, enabling them to focus on their core strengths – delivering positive experiences to healthcare consumers and ensuring excellence in service and care. </span></span></p><p></p><p></p><p class="MsoNormal" style="text-align:justify;"><b><span style="font-size:11pt;line-height:115%;font-family:Cambria;">enGen Global’s</span></b><span style="font-size:11pt;line-height:115%;font-family:Cambria;"> wide-ranging solutions encompass IT Health Plan and IT Health Consumer Solutions, Application and Platform Management, Enterprise Solutions and Transformations, Development, Testing, Diversified Business Solutions, and Business Process Services. Operating within India's thriving landscape of emerging GCCs, enGen Global boasts a robust partner ecosystem, incorporating best-in-class engineering processes, tools, solution accelerators, talent, research, and co-innovation capabilities. We believe our people are our greatest asset. The diverse perspectives that our talent bring to our global workforce are foundational to our success. enGen Global is proud to be an equal opportunity employer, committed to fostering a culture of integrity, diversity, and inclusion. We do not discriminate based on any protected characteristic.</span></p><p class="MsoNormal" style="text-align:justify;"><span style="font-size:11pt;line-height:115%;"></span></p><p><br /></p><p class="MsoNormal"><b><span style="font-size:11pt;line-height:115%;"><span style="font-family:Cambria;">Role: Senior Business Analyst (US Healthcare) </span></span></b></p><p><b></b></p><b></b><p class="MsoNormal" style="text-align:justify;"><span style="font-size:11pt;line-height:115%;"><span style="font-family:Cambria;">We are seeking a highly experienced Business Analyst with strong expertise in the US Healthcare domain to join our team. The ideal candidate will collaborate closely with business stakeholders across multiple plan areas (HMK, MN, ND, WY) to identify business needs, drive requirement analysis, and support strategic initiatives. </span></span></p><p></p><p class="MsoNormal"><b><span style="font-size:11pt;line-height:115%;"><span style="font-family:Cambria;">Role Summary: </span></span></b></p><p><b></b></p><b></b><p class="MsoNormal" style="text-align:justify;"><span style="font-size:11pt;line-height:115%;font-family:Cambria;">We are seeking a skilled and motivated Business Analyst with US healthcare experience to join our Customer Service Product Engineering team. The Business Analyst acts as a crucial link between business needs and technology solutions focused on improving customer service within the US healthcare landscape. The ideal candidate has strong analytical abilities, excellent communication and interpersonal skills, and a solid understanding of business operations and IT systems.</span></p><p class="MsoNormal"><b><span style="font-size:11pt;line-height:115%;"><span style="font-family:Cambria;">Responsibilities: </span></span></b></p><p><b></b></p><b></b><ul><li><span style="font-size:11pt;line-height:115%;"><span style="font-family:Cambria;">Collaborate with stakeholders to identify business needs, gather detailed requirements, and define project objectives and scope. Translate business needs into clear and well-structured requirements documentation, including business requirements documents (BRDs), functional requirements specifications (FRS), user stories, and use cases. Analyze and document current state processes and identify areas for improvement.</span></span><p></p></li><li><span style="font-size:11pt;line-height:115%;"><span style="font-family:Cambria;">Lead intake process requirement analysis, ensuring clarity, completeness, and alignment with business goals Apply Lean Intake Analysis (Lean IA) Principles to streamline processes and improve efficiency Elicit, analyze, and document detailed functional and non-functional requirements. </span></span><p></p></li><li><span style="font-size:11pt;line-height:115%;"><span style="font-family:Cambria;">Collaborate with product owners, developers, and testers to ensure a clear understanding of requirements. </span></span><p></p></li><li><span style="font-size:11pt;line-height:115%;"><span style="font-family:Cambria;">Participate in testing and validating new systems and processes, including user acceptance testing (UAT), to ensure they meet specified requirements and quality standards. </span></span><p></p></li><li><span style="font-size:11pt;line-height:115%;"><span style="font-family:Cambria;">Participate in project meetings and provide regular updates on progress. </span></span><p></p></li><li><span style="font-size:11pt;line-height:115%;font-family:Cambria;">Prioritize requirements and communicate findings and recommendations effectively. Identify and mitigate project risks and issues, escalating appropriately and providing recommendations and solutions to resolve them.</span></li></ul><p class="MsoNormal"><span style="font-size:11pt;line-height:115%;"><br /></span><b><span style="font-size:11pt;line-height:115%;font-family:Cambria;">Required Skills & Experience:</span></b></p><ul><li><span style="font-size:11pt;line-height:115%;"><span style="font-family:Cambria;">Proven experience (typically 8 to 12 years f experience) in Business Analysis, preferably within the US healthcare industry.</span></span><p></p></li><li><span style="font-size:11pt;line-height:115%;"><span style="font-family:Cambria;">Extensive experience as a Business Analyst in the US Healthcare domain.</span></span><p></p></li><li><span style="font-size:11pt;line-height:115%;"><span style="font-family:Cambria;">Strong understanding of healthcare processes, payer operations, and regulatory considerations.</span></span><p></p></li><li><span style="font-size:11pt;line-height:115%;"><span style="font-family:Cambria;">Expertise in intake frameworks, requirement gathering, and process optimization. </span></span><p></p></li><li><span style="font-size:11pt;line-height:115%;"><span style="font-family:Cambria;">Experience working with Lean methodologies (Lean IA preferred).</span></span><p></p></li><li><span style="font-size:11pt;line-height:115%;"><span style="font-family:Cambria;">Excellent stakeholder management and communication skills.</span></span><p></p></li><li><span style="font-size:11pt;line-height:115%;"><span style="font-family:Cambria;">Ability to work across multiple business units and manage complex requirements.</span></span><p></p></li><li><span style="font-size:11pt;line-height:115%;"><span style="font-family:Cambria;">Strong analytical and problem-solving skills. </span></span><p></p></li><li><span style="font-size:11pt;line-height:115%;"><span style="font-family:Cambria;">Excellent communication, interpersonal, and presentation skills. </span></span><p></p></li><li><span style="font-size:11pt;line-height:115%;"><span style="font-family:Cambria;">Proficiency in using business analysis tools and techniques. </span></span><p></p></li><li><span style="font-size:11pt;line-height:115%;font-family:Cambria;">Ability to work independently and as part of a team.</span></li><li><span style="font-size:11pt;line-height:115%;font-family:Cambria;">Familiarity with Agile development methodologies.</span> <p></p></li> </ul>

Collected experience requirement

8 - 12 Years