Technical Program Manager - API Support

Job listing > Job details Technical Program Manager - API Support Full-time | Bangalore Apply for this role Job Description ‍ Location : Bangalore Job Type : Full-time Work Time: 12 pm - 9 pm ‍ About Tracxn: Tracxn is a leading global market-intelligence platform covering millions of private companies. We power decision-making for Venture Capital firms, Private Equity, Investment Banks, and Corporates with deep data and insights. ‍ About the Role: As a product specialist, you will be responsible for successfully onboarding new clients for API integrations. You will be responsible for bridging the gap between technical and non-technical stakeholders, providing expertise in API integrations, and guiding clients through the setup of trials using our sandbox environment. ‍ Key responsibilities: ‍ API Proficiency Demonstrate a deep understanding of existing APIs and their functionality, enabling proactive problem-solving and optimization Work with the product team to see if the client requirements can be solved ‍ Technical Sales Support Own the sales pipeline of clients interested in the API offering Work closely with the prospects to understand their needs and integration requirements Assist in crafting technical aspects of sales proposals and presentations ‍ Client Onboarding Assist clients in testing API integrations in a sandbox environment Facilitate the onboarding process, ensuring clients have access to necessary resources and documentation If needed, coordinate with the engineering team to deliver production ready code/ API calls to the client ‍ Post-Integration Assistance Provide ongoing technical support to clients, ensuring smooth operation and troubleshooting any technical issues that arise Offer guidance on optimizing API usage and integrating new features or updates Identify opportunities to upsell additional services or features to existing clients based on their usage patterns and needs ‍ Requirements: ‍ Bachelor's degree in Engineering with 4 to 8 years of work experience Good understanding of how to work with APIs Data transformation Prior experience in customer-centric roles is desirable ‍ What You Can Expect at Tracxn: Fixed work timings – 9 hrs × 5 days. Respect for personal time; no taking work home. A transparent, meritocratic culture where everyone explains the “why” behind their decisions. A candid and collaborative environment that values learning, curiosity, and open discussions. Managers and mentors who invest in your growth with timely, actionable feedback. Continuous learning through real-time projects and cross-functional exposure. If this sounds like you - or you know someone who’d be a great fit - send your resume to careers@tracxn.com with the subject line “Technical Program Manager - API Support - Tracxn.” ‍ Company About us Our Investors Product Releases News and Press Resources Investor Relations ODR Portal Terms of Use Privacy Policy Cookie Preferences GDPR FAQs Careers Customers Venture Capital Funds Private Equity Funds Accelerators and Incubators Investment Banks Corporate Innovation CorpDev and M&A Teams Startup Founders Journalists and Publications Universities Government Agencies Banks and NBFCs Customer testimonials Explore Tracxn Discover interesting lists Sector Research Offerings Search for Indian Legal Entity Insights by Tracxn Our Collaborations Quick Links Schedule Demo Get in touch See Pricing Plans © 2025 Tracxn Technologies Limited. All rights reserved. Registered Office: L-248, 2nd Floor, 17th Cross, Sector 6, HSR Layout, Bengaluru, Karnataka 560102. CIN: L72200KA2012PLC065294. Investor Grievances & Compliance: Megha Tibrewal, Company Secretary & Compliance Officer | Email: compliance-officer@tracxn.com | Phone: +91-9036090116